Coordinator Academic Testing Services - Enrollment Management
About The Position
The Coordinator of Academic Testing Services will coordinate testing services provided by the university test center. The position will oversee the daily operations of the testing center. Duties to include, but not limited to scheduling and publicizing services, communication of programs policies/procedures to campus and community. Maintains integrity of the testing environment according to guidelines set forth by contracted test vendors. Trains, mentors, schedules, and directs the work of test center staff, including hiring and supervision. Administers, proctors, scores, and transmits results of tests administered by the university testing center. Observes university, state/federal, and test agency policies and procedures; includes adherence to FERPA and NCTA guidelines. Work is performed with moderate direction. The performance evaluation is based on completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluations system and accordance with the University Policies & Procedures.
Requirements
- Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.
- All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.
- Ability to maintain the security and integrity of the infrastructure.
- Considerable knowledge of current computer software packages including word processing, spreadsheets, and database applications.
- Ability to communicate effectively, both orally and in writing, interpret data, and be able to solve problems.
- Thorough knowledge of testing procedures, statistics, testing security and confidentially of test materials and scores.
- Ability to organize, prioritize and assign work; keep accurate records and prepare detailed reports.
- Excellent customer service skills required.
- Ability to use a personal computer and other office equipment, including related university software and email.
- The employee may be required to travel.
Nice To Haves
- Master’s degree preferred.
- Previous experience in collegiate testing environment preferred.
Responsibilities
- Oversees daily operations of university testing center.
- Collaborates with Director to develop and update services, policies, and procedures in response to demand and market services provided.
- Schedules and publicizes services, communicates program policies/procedures to campus and community.
- Maintains integrity of testing environment according to guidelines set forth by contracted test vendors.
- Trains, mentors, schedules, and directs the work of test center staff, including hiring and supervision.
- Provides input to director concerning full and part-time employee performance for evaluation purposes.
- Administers, proctors, scores, and transmits results of tests administered by the university testing center.
- Observes university, state/federal, and test agency policies and procedures; includes adherence to FERPA and NCTA guidelines.
- Provides excellent customer service to students, faculty, staff, and visitors seeking information about testing.
- Refers students who require advising, counseling, or other support services to appropriate offices.
- Engages in professional development activities to maintain knowledge and awareness of effective testing practices; including obtaining and maintaining certification status.
- Performs other duties as requested.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
