Transfer Coordinator / Enrollment Services Coordinator
About The Position
The Transfer Coordinator supports efficient office operations, compliance with university policies and procedures, and projects that improve organizational effectiveness. The role requires strong problem-solving skills, attention to detail, initiative, adaptability, and a commitment to serving students, faculty, staff, and university partners. The position coordinates daily office operations; maintains administrative procedures, records, and documentation; supports staff with office procedures and university systems; and coordinates office resources, equipment, technology, and facility requests. It identifies operational challenges, recommends solutions, and works with internal departments and university partners to resolve concerns. The coordinator reviews and develops procedures, evaluates workflows, and recommends changes to improve efficiency and consistency. The role supports alignment with university policies, standards, and applicable regulations; maintains documentation for compliance reviews and internal audits; and helps develop guidelines and standardized processes. The position also contributes to operational planning and leadership discussions, supports special projects and change management, and promotes a positive, inclusive, and supportive work environment. The Office of the Registrar operates on a hybrid schedule, with employees working remotely three days per week and in the office two days per week. The role is designated remote-friendly, with remote work performed as mutually agreed upon. Standard work hours are 8 a.m. to 5 p.m.
Requirements
- Knowledge normally acquired through completion of a four-year college degree program in Education, Communication, or Sociology, or an equivalent combination of education and experience.
- One to three years of related and progressively more responsible work experience in Enrollment Services Administration, planning and conducting training programs, organizational development, project work, and computer technology.
- Initiative, problem-solving ability, attention to detail, dependability, and adaptability.
- Ability to balance daily responsibilities with longer-term projects.
- Commitment to providing service to students, faculty, staff, and university partners.
Nice To Haves
- Experience working in a higher education environment.
- Prior experience evaluating and processing transfer credit in a higher education context.
- Familiarity with university administrative systems, policies, and procedures.
- Experience developing or improving operational processes and workflows.
- Experience supporting compliance initiatives, audits, or procedural reviews.
- Demonstrated ability to coordinate cross-functional projects and collaborate with multiple departments.
- Experience participating in operational planning or leadership initiatives.
Responsibilities
- Coordinate and support daily office operations to ensure efficient, consistent, and continuous services.
- Develop, maintain, and organize administrative procedures, records, and operational documentation.
- Serve as a resource to staff regarding office procedures, university systems, and operational questions.
- Coordinate office resources, equipment, technology needs, and facility-related requests.
- Identify operational challenges, recommend solutions, and collaborate with internal departments and university partners to resolve operational concerns.
- Review, develop, and implement office procedures that support consistency and operational effectiveness.
- Evaluate workflows and recommend improvements to streamline processes and reduce inefficiencies.
- Ensure office procedures align with university policies, established standards, and applicable regulations.
- Maintain accurate documentation and support compliance reviews and internal audits.
- Assist with developing guidelines, reference materials, and standardized processes; monitor procedural effectiveness and recommend adjustments.
- Participate in office leadership discussions and contribute to operational planning and decision-making.
- Collaborate with supervisors, staff, and university partners to implement initiatives and resolve challenges.
- Coordinate and support special projects that improve office operations and service delivery.
- Support change management by communicating updates, assisting implementation, and encouraging collaboration.
- Promote a positive, inclusive, and supportive work environment and identify opportunities for organizational improvement and employee engagement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
