Enrollment Coordinator

Blackfeet Community College•Browning, MT

18h

About The Position

The Enrollment Coordinator combines relationship-based recruitment, enrollment coordination, and student-centered support to guide prospective, new, and first-year students through the admissions and enrollment process. The role uses culturally responsive, holistic support to help identify and reduce barriers to enrollment, promote student persistence, and enhance first-year completion. It supports the College’s Strategic Enrollment Management (SEM) initiatives and activities associated with the American Indian College Fund’s Cultivating Native Student Success (CNSS) grant, and provides enrollment-related services including processing and issuing student identification cards. The position coordinates student support, recruitment and outreach, progress monitoring, reporting, SEM collaboration, and program and grant administration. It works with students, College departments, community partners, and external stakeholders to help students navigate College processes and access appropriate resources. The position also coordinates student ID services and maintains related records and equipment. The role is a regular full-time, classified, non-exempt position with a 12-month term of employment and 26 pay periods; it is grant funded. It receives supervision through the Admissions Director and President and exercises no supervision. The work is generally in an indoor office setting, with duties also performed at schools, community events, recruitment fairs, campus activities, and other locations. Local and out-of-state travel may be required, as well as some evening and weekend work based on College activities.

Requirements

Associate degree in Business Administration, Education, Human Services, Social Work, Communications, Native American Studies, or a related field.
Valid driver’s license and ability to meet applicable College travel requirements.
Knowledge of, or ability to learn, college admissions, enrollment, registration, recruitment, and student-service policies and procedures.
Knowledge and understanding of Tribal Colleges and Universities, community colleges, higher education institutions, and the unique needs of Native American students.
Knowledge of student-centered and culturally responsive service practices.
Knowledge of SEM principles and practices or ability to develop such knowledge.
Knowledge of basic grant administration, purchasing, expenditure documentation, and budget-monitoring practices.
Strong organizational, time-management, interpersonal, relationship-building, customer-service, oral communication, and written communication skills.
Proficiency in or ability to effectively use Microsoft Office, Google Workspace, DocuSign, Canva, JICS, Jenzabar, student ID systems, and other relevant software and technology.
Ability to learn new technology, software, databases, and student-information systems; accurately enter, maintain, retrieve, and protect student and program data.
Ability to operate student ID equipment and standard office equipment, including multi-line telephones, printers, copiers, and scanners.
Ability to work independently with minimal supervision, collaboratively across departments, and effectively with students and other stakeholders from diverse backgrounds, including in stressful or high-volume situations.
Ability to present information effectively to individuals and small or large groups, in person and virtually.
Ability to exercise tact, discretion, sound judgment, professionalism, and cultural sensitivity; handle confidential student, personnel, financial, and institutional information appropriately.
Ability to problem-solve, take initiative, prioritize responsibilities, adapt to changing needs, and meet deadlines.
Ability to travel locally and out of state as required.
The position involves frequent computer, keyboard, telephone, student ID equipment, and other office-equipment use; periods of sitting, standing, walking, bending, reaching, and repetitive hand and wrist movements; extended sitting or standing; and occasional lifting or moving of books, supplies, equipment, recruitment materials, and miscellaneous items.

Nice To Haves

Bachelor’s degree in a related field.
Two years of experience working directly with students, preferably in higher education, student services, admissions, enrollment, recruitment, education, or a related setting.
Experience with program coordination, grant-funded programs, grant administration, or related administrative functions.
Experience working with Native American students, communities, Tribal Colleges and Universities, or culturally diverse populations.

Responsibilities

Build relationships with prospective, new, and current students through individual interactions, outreach, and small-group activities.
Help students navigate admissions, enrollment, and College processes; provide timely follow-up and connect students with departments and resources.
Implement holistic support strategies addressing factors that may affect enrollment, persistence, and student success.
Monitor first-time, first-year student progress, maintain regular contact, document interactions, and connect students with appropriate support.
Coordinate peer mentoring programs and activities that promote engagement, community building, and support networks.
Assist with orientation and first-year experience programs that support students’ transition to college and reflect Blackfeet cultural values.
Create, coordinate, or deliver workshops and informational activities on college readiness, study skills, time management, personal development, enrollment, and student success.
Maintain professional, respectful, culturally responsive, and confidential interactions with students.
Coordinate and process student ID cards, including taking photographs, verifying information, printing and issuing cards, and processing replacements.
Maintain accurate and confidential student ID records; maintain ID equipment and supplies and coordinate system or equipment issues with the appropriate department.
Help establish efficient ID service procedures for registration, orientation, and other high-volume periods.
Represent the College at school visits, college fairs, tribal and community events, and other recruitment activities.
Provide prospective students and families with accurate information about academic programs, admissions, student services, and campus resources.
Promote academic programs, enrollment opportunities, and support services through presentations, workshops, outreach, and digital communications.
Assist with outreach and follow-up to move prospective students through inquiry, application, admission, and enrollment.
Build relationships with prospective students, families, schools, community organizations, and other partners; collaborate with cultural resources and College departments to incorporate Blackfeet culture, values, knowledge, and language when appropriate.
Use SEM benchmarking processes to support identification and tracking of enrollment indicators and assist in monitoring enrollment, retention, persistence, and completion goals.
Maintain accurate records of student contacts, outreach, services, referrals, outcomes, and program data; contribute to assessments and required reports related to enrollment initiatives and grant activities.
Organize and assist with SEM team meetings and activities and campus-wide enrollment and student-success initiatives.
Collaborate with Admissions, Registrar, Financial Aid, Student Services, academic divisions, and other departments to support students and align services with advising, instructional, and student-success objectives.
Participate in enrollment, registration, orientation, retention, and student-success activities as assigned; engage external partners to strengthen outreach and support networks.
Assist with implementation of CNSS grant activities and other assigned enrollment or student-success initiatives.
Track purchasing and expenditures, assist with budget monitoring, and maintain grant records and supporting documentation in accordance with approved budgets and College procedures.
Assist with program reports and assessments and maintain communication with the American Indian College Fund partner organization as assigned.
Contribute to strategies to sustain successful enrollment and student-support initiatives and follow applicable College purchasing, financial, travel, and grant-management procedures.
Perform other duties consistent with the position’s scope and responsibilities as assigned.