Cookie Crew

Insomnia Cookies•Riverside, CA

76d•Onsite

About The Position

Insomnia Cookies is seeking enthusiastic individuals to join our Cookie Crew. As a member of the Cookie Crew, you will be the face of our bakery, interacting with customers, and also responsible for baking our delicious cookies. This role is perfect for someone who enjoys working with people, thrives in an energetic environment, and loves making people's day sweeter. Our bakeries operate at a fast pace, especially during late-night hours, and every team member plays a crucial role in creating a memorable experience for our customers.

Requirements

Must be 18 years of age or older
Ability to obtain any required food safety certifications applicable to the location
Ability to perform the essential functions of the position with or without reasonable accommodation.
Stand and walk for extended periods of time (up to 8 hours per shift).
Frequently reach, bend, stoop, twist, kneel, and lift.
Lift, carry, push, and pull up to 30 pounds regularly.
Occasionally lift up to 50 pounds with assistance.
Use hands and fingers to handle bakery equipment, food products, and a point-of-sale system.
Work in environments with varying temperatures, including around ovens, freezers, and refrigeration units.
Safely operate kitchen equipment in accordance with company procedures.
Read order screens, recipes, and safety information.
Communicate effectively with guests and team members in a fast-paced environment.

Nice To Haves

Bring great energy, take pride in their work, and love making someone's day a little sweeter.

Responsibilities

Welcome every guest with genuine hospitality and make every interaction memorable.
Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
Accurately prepare in-store, pickup, delivery, and online orders.
Operate the register and process guest transactions.
Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.