Cookie Crew

Insomnia Cookies•San Marcos TX, CA
•Onsite

About The Position

As a Cookie Crew Member at Insomnia Cookies, you are part baker, part hospitality expert, and part late-night hero. You will be responsible for welcoming guests, preparing and packaging baked goods, and ensuring a positive customer experience. This role operates in a fast-paced environment, especially during evenings and late nights, and requires teamwork to ensure every order is perfect and every guest interaction is memorable. The position offers opportunities for growth within the company.

Requirements

  • Must be 18 years of age or older
  • Ability to obtain any required food safety certifications applicable to the location
  • Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

  • Great energy
  • Pride in their work
  • Enjoy making someone's day a little sweeter

Responsibilities

  • Welcome every guest with genuine hospitality and make every interaction memorable.
  • Prepare, bake, and package warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
  • Accurately prepare in-store, pickup, delivery, and online orders.
  • Operate the register and process guest transactions.
  • Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
  • Assist teammates and help keep the line moving.
  • Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
  • Deliver an experience that turns first-time guests into lifelong Insomniacs.

Benefits

  • Competitive hourly pay
  • Early Wage Access (get paid the next day!)
  • Flexible scheduling
  • Employee discount (free cookies!)
  • Opportunities for growth into Shift Leader and other bakery leadership roles
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