Cookie Crew

Insomnia CookiesTerre Haute IN, IN
Onsite

About The Position

As a Cookie Crew Member at Insomnia Cookies, you are part baker, part hospitality expert, and part late-night hero. You will be responsible for welcoming guests, preparing and packaging treats, handling orders, operating the register, maintaining bakery cleanliness, and ensuring food safety. This role involves working in a fast-paced team environment where every interaction and every cookie matters. If you enjoy working with great people, thrive in an energetic environment, and love making someone's day sweeter, this role is a great fit.

Requirements

  • Must be 18 years of age or older
  • Ability to obtain any required food safety certifications applicable to the location
  • Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

  • Welcome every guest with genuine hospitality and make every interaction memorable.
  • Prepare, bake, and package warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
  • Accurately prepare in-store, pickup, delivery, and online orders.
  • Operate the register and process guest transactions.
  • Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
  • Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
  • Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
  • Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.

Benefits

  • Competitive hourly pay
  • Early Wage Access (get paid the next day!)
  • Flexible scheduling
  • Employee discount (free cookies!)
  • Opportunities for growth into Shift Leader and other bakery leadership roles
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