Convenience Store Associate

SpartanNash•St. Joseph, MI

2d•Onsite

About The Position

As a member of SpartanNash, a food solutions company in the C&S Wholesale Grocers family, the Convenience Store Associate works independently to display and stock products while contributing to the store’s financial best interest. The role supports a positive guest experience and complies with company safety and food safety guidelines. Associates may also be assigned tasks in other departments based on customer experience needs.

Requirements

High school diploma or GED preferred.
One year of prior retail or related experience preferred.
Good verbal communication skills and the ability to interact politely and effectively with customers.
Good customer service and organizational skills; detail-oriented.
Basic reading, writing, and arithmetic skills required.
Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Nice To Haves

High school diploma or GED.
One year of prior retail or related experience.

Responsibilities

Process financial transactions—including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons—accurately and in accordance with company policy.
Assist with receiving, unloading, and stocking products in required store areas.
Perform front-end duties, including operating the cash register, suggestive selling, enrolling guests in the loyalty program, and keeping the service area clean and neat.
Use product identification and corresponding PLUs correctly; report pricing or signage errors.
Maintain knowledge of current store programs and product locations, including One More Item, and assist with executing the department flight plan.
Communicate company programs, in-store specials, and coupons to customers, and model high standards of service.
Follow company policies concerning security, cash handling and cash-drawer accounting, product handling, and the sale of alcohol and tobacco products.
Keep the department and outside grounds clean and well-stocked, and ensure compliance with company safety and sanitation procedures and standards.
Assist with stocking items on the sales floor, in the cooler, and in the back room.
Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
Perform tasks in other departments as assigned based on customer experience needs.
Carry out additional responsibilities as assigned.