Convenience Store Associate

SpartanNash•Byron Center, MI

10d•Onsite

About The Position

The Convenience Store Associate works independently to display and stock products while supporting the store’s financial interests. The role helps deliver a positive guest experience and follows company safety and food-safety guidelines. Duties include processing financial transactions, supporting receiving and stocking, performing front-end service, communicating promotions and loyalty programs, and maintaining clean, safe, and well-stocked store areas. The associate may also be assigned tasks in other departments based on customer experience needs.

Requirements

Good verbal communication skills and the ability to interact politely and effectively with customers.
Good customer service and organizational skills; detail-oriented.
Basic reading, writing, and arithmetic skills.
Ability to meet the physical requirements of the role, including frequent lifting or moving of up to 30 pounds and occasional lifting or moving of up to 50 pounds, and standing and walking for extended periods.

Nice To Haves

High school diploma or GED preferred.
One year of prior retail or related experience preferred.

Responsibilities

Accurately process cash, check, credit card, food stamp, WIC, loyalty card, gift certificate, bottle refund, void, and coupon transactions according to company policy.
Assist with receiving, unloading, and stocking products in required areas of the store.
Perform front-end duties, including operating the cash register, suggestive selling, enrolling guests in the loyalty program, and maintaining a clean and neat service area.
Use correct product identification and PLUs, and report pricing or signage errors.
Maintain understanding of current store programs and product locations, including One More Item and the department flight plan.
Communicate company programs, in-store specials, and coupons to customers, and model high service standards.
Follow company policies for security, cash handling and drawer accounting, product handling, and sales of alcohol and tobacco products.
Maintain a clean, well-stocked department and outside grounds, complying with safety and sanitation procedures and standards.
Assist with stocking items on the sales floor, in the cooler, and in the back room.
Follow PPE and safety guidelines, food-safety and cleaning expectations, and guest-experience guidelines.
Perform tasks in other departments when assigned based on customer experience needs.
Take on additional responsibilities as needed.