Convenience Store Associate

SpartanNash•Zeeland, MI

8d•Onsite

About The Position

This role works independently to display and stock products while contributing to the store’s financial interests. The associate helps deliver a positive guest experience and follows company safety and food-safety guidelines. Duties include processing financial transactions, supporting product receiving and stocking, handling front-end tasks, communicating store programs and offers to customers, and maintaining a clean, safe, and well-stocked department and surrounding grounds. The associate may also be assigned tasks in other departments based on customer experience needs. The position is based at 3260 96th Ave, Zeeland, Michigan 49464. Work takes place in a typical retail store environment with varied temperatures and exposure to outside weather conditions. Travel requirements vary by assignment.

Requirements

Good verbal communication skills and the ability to interact politely and effectively with customers.
Good customer service and organizational skills; detail-oriented.
Basic reading, writing, and arithmetic skills.
Ability to meet the physical demands of the job, including standing and walking for extended periods and frequently bending, stooping, twisting, and turning.
Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.

Nice To Haves

High school diploma or GED preferred.
One year of prior retail or related experience preferred.

Responsibilities

Accurately process financial transactions, including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons, in accordance with company policy.
Assist with receiving, unloading, and stocking products in required areas of the store.
Perform front-end duties, including operating the cash register, suggestive selling, enrolling guests in the loyalty program, and maintaining a clean and neat service area.
Use product identification and corresponding PLUs correctly, and report pricing or signage errors.
Maintain knowledge of current store programs and product locations, including One More Item and execution of the department flight plan.
Communicate company programs, in-store specials, and coupons to customers, and model high service standards.
Follow company policies regarding security, cash handling and drawer accounting, product handling, and the sale of alcohol and tobacco products.
Maintain a clean and well-stocked department and outside grounds, following company safety and sanitation procedures and standards.
Assist with stocking items on the sales floor, in the cooler, and in the back room.
Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
Perform tasks in other departments as assigned based on customer experience needs.
Take on additional responsibilities as assigned.