Convenience Store Associate

SpartanNash•Allendale, MI
•Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that distributes grocery and household goods and operates grocery stores, pharmacies, and fuel centers. The Convenience Store Associate works independently to display and stock products while contributing to the store’s financial interests. The role also supports a positive guest experience and follows company safety and food safety guidelines. The position is located at 6380 Lake Michigan Drive in Allendale, Michigan.

Requirements

  • Good verbal communication skills and the ability to interact politely and effectively with customers.
  • Good customer service and organizational skills; detail-oriented.
  • Basic reading, writing, and arithmetic skills.
  • High school diploma or GED preferred.
  • One year of prior retail or related experience preferred.

Nice To Haves

  • High school diploma or GED.
  • One year of prior retail or related experience.

Responsibilities

  • Accurately process financial transactions, including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons, in accordance with company policy.
  • Assist with receiving, unloading, and stocking products in required store areas.
  • Perform front-end duties, including operating the cash register, suggestive selling, enrolling guests in the loyalty program, and keeping the service area clean and neat.
  • Use product identification and corresponding PLUs correctly, and report pricing or signage errors.
  • Stay informed about current store programs and product locations, including One More Item and the department flight plan.
  • Communicate company programs, in-store specials, and coupons to customers, and model high standards of service.
  • Follow company policies for security, cash handling and cash-drawer accounting, product handling, and sales of alcohol and tobacco products.
  • Maintain a clean, well-stocked department and outside grounds, following company safety and sanitation standards.
  • Assist with stocking items on the sales floor, in the cooler, and in the back room.
  • Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments as assigned to meet customer experience needs.
  • Take on additional responsibilities as needed.
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