Convenience Sales Representative, Detroit West

Mondelēz International•Livonia, MI

2d•Onsite

About The Position

The Convenience Sales Representative manages an estimated 300-store territory in an in-market field role, delivering business KPIs and quarterly sales objectives through Perfect Store Execution Standards. The role focuses on expanding distribution, executing shelving principles, activating promotions and secondary displays, and applying revenue growth management principles. Time allocation is 70% in-store selling and 30% drive time. The representative records weekly activity and customer insights in Salesforce, monitors store- and account-level KPIs, reviews sales data for improvement opportunities, and provides feedback on territory route viability. The role also builds relationships with store owners and key customers, provides customer service and business solutions, and shares market and competitor insights with the team.

Requirements

At least 18 years of age.
Valid driver's license, proof of auto insurance, and access to the internet.
High school diploma or GED.
Strong interpersonal and communication skills and the ability to build relationships with diverse customers.
Results-driven mindset and a track record of meeting or exceeding sales targets.
Ability to work independently and manage time effectively.
Proficiency in CRM systems and Microsoft Office Suite.
Successful completion of a drug test, motor vehicle record check, and general background check.

Nice To Haves

College degree preferred.
Previous grocery, retail, sales, and/or customer service experience preferred.

Responsibilities

Deliver quarterly sales objectives through execution of Perfect Store principles.
Record weekly activity and key customer information in Salesforce.
Assess the viability of the current store route list and provide timely feedback to the supervisor about needed adjustments.
Track store- and account-level KPIs and analyze sales data to identify improvement areas and growth opportunities.
Build and maintain relationships with store owners and key customers to strengthen partnerships.
Use selling, negotiation, problem-solving, and interpersonal skills to anticipate customer needs and overcome objections.
Provide customer service and business solutions.
Monitor market trends and competitor activity and share insights with the team.
Travel within the assigned territory.