Unarmed Security Officer - Control Desk $21 (Operations)
About The Position
Top Guard Security is hiring Control Room Officers for a site in the Lynnhaven area of Virginia Beach. Officers monitor access-control devices, surveillance cameras, alarms, and incoming requests, investigate unusual occurrences, coordinate incident responses, maintain activity logs, and communicate with supervisors, clients, and emergency services. They also assist employees and visitors with security-related concerns and perform other assigned duties. Day-shift officers work 12-hour shifts from 6 a.m. to 6 p.m.; night-shift officers work 12-hour shifts from 6 p.m. to 6 a.m. Both schedules rotate between 36 and 48 hours every other week, with a four-days-on/three-days-off week alternating with a three-days-on/four-days-off week. The posting lists pay of $21.
Requirements
- High school diploma or equivalent.
- Three years of security experience.
- Proficiency with Genetec access-control and surveillance systems.
- Exceptional verbal and written communication skills.
- Strong observational and analytical skills.
- Ability to multitask and work in high-pressure environments.
- Knowledge of emergency response protocols.
- Virginia DCJS Private Security Certification, or willingness to be trained in the use of pepper spray, tasers, and handcuffs through a certified program.
- CPR/AED/First Aid certification, or willingness to complete a training program with a certified instructor.
- Clean driving record; the posting also specifies a valid driver's license and a current driving record with no more than three tickets.
- Military, law enforcement, or corrections background, or at least one year of security experience.
Nice To Haves
- Prior experience in law enforcement or security services.
Responsibilities
- Monitor door and gate access-control devices using Genetec.
- Monitor surveillance cameras for unauthorized actions, theft, damage, or illegal activities.
- Monitor inbound requests received by email or phone.
- Monitor alarm systems, including fire and burglary alarms.
- Promptly investigate security breaches and unusual occurrences, document findings, and notify appropriate personnel.
- Coordinate incident responses and provide updated information as it becomes available.
- Report activities and incidents to supervisors, management, and clients, and log actions according to company requirements.
- Contact and coordinate with emergency services, including police, fire, and ambulance services, when necessary.
- Assist employees and visitors with security-related concerns.
- Perform other duties and responsibilities as assigned.
Benefits
- Health plan and medical insurance
- Dental insurance
- Supplemental insurance plans
- Life insurance
- Vision insurance
- Paid vacation
- Paid sick days
- Paid holidays and holiday compensation
- Short-term disability
- Long-term disability
- Direct deposit
- Credit union membership
- Potential quarterly perfect-attendance, monthly merit, officer-of-the-month, and officer-of-the-year bonuses ranging from $25 to $300
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
