Control Manager - Consumer & Community Banking - Senior Associate

JPMorgan Chase & Co. • Columbus, OH

22h

About The Position

As a Senior Associate Control Manager within JPMorganChase’s Consumer and Community Banking organization, you will help identify and mitigate compliance and operational risks. You will collaborate with business executives and stakeholders to develop and implement effective controls that support secure, efficient operations and contribute to the firm’s success.

The role includes analyzing risks and controls, identifying gaps and root causes, and advising on solutions. You will design, establish, and monitor controls, including through automation, AI, and data analytics; review program data such as KRIs and KPIs; and create reports and insights to inform business decisions. You will own Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises, and lead or support control-program projects that address key risks, meet regulatory requirements, and drive improvements through technology.

Control Management maintains a consistent control environment through shared accountability between managers and functions or regions. Its focus areas include Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies, and Control Governance & Reporting.

Requirements

• 5+ years of experience working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
• Apply risk management practices in routine situations, raise concerns, follow escalation procedures, and assist others with standard risk matters.
• Use change-management resources and standard approaches to minimize disruption, support stakeholders through moderate change, and escalate complex matters.
• Influence others using facts and data, facilitate mutually acceptable solutions, engage productively across the business, and escalate complex matters when needed.
• Build productive relationships with internal stakeholders, communicate proactively, adapt to stakeholder needs, and assist with stakeholder engagement.
• Create and deliver effective presentations; write clear executive summaries and key messages; and listen actively and summarize discussions to drive alignment.
• Accept responsibility for individual and team outcomes, collaborate across functions, promote an inclusive environment, and work productively with peers and stakeholders.
• Capture and document project insights, participate in knowledge sharing, apply lessons learned, and assist others with documentation.
• Analyze routine and moderately complex data, evaluate information and alternatives, identify key issues and patterns, engage stakeholders, and make timely, fact-based decisions.

Nice To Haves

• Demonstrate knowledge of policies and regulatory requirements; independently apply standards protecting Client, Firm, and Employee obligations; understand the connection between regulations and controls; and assist others with interpretation.
• Apply data literacy in routine contexts with appropriate controls, identify and evaluate automation or machine-learning opportunities based on complexity and impact, communicate insights and benefits to stakeholders, and assist others with data tasks and automation assessments.

Responsibilities

• Partner with and advise stakeholders to analyze business risks and controls, proactively identify gaps or emerging risks, determine root causes, and recommend solutions.
• Design, establish, and monitor controls using automation, AI, and data analytics to support a proactive risk culture.
• Review program data, including KRIs and KPIs; use analytics and visualization tools; and create reports to support business decisions.
• Take ownership of Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises with different teams.
• Lead or support control-program projects, ensuring regulatory compliance and addressing key risks while identifying and driving technology-enabled improvements.
• Apply digital risk management, agile ways of working, and automation to advance the organization.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed