Control Manager Auto - Consumer & Community Banking - Senior Associate

JPMorganChase • Tempe, AZ

10d

About The Position

As a Senior Associate Control Manager within JPMorganChase’s Consumer and Community Banking organization, you will help identify and mitigate compliance and operational risks. You will collaborate with business executives and stakeholders to design, implement, and monitor control strategies that support secure, efficient operations. The role contributes to the firm’s success and reputation by strengthening risk management and promoting continuous improvement, including through automation, AI, data analytics, and new technology.

Requirements

• 5+ years of experience working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
• Ability to independently apply risk management practices in routine situations, raise concerns, follow escalation procedures, and assist others with standard risk matters.
• Ability to use change management resources and standard approaches to minimize disruption, support stakeholders through moderate change, and escalate complex matters.
• Ability to influence others using facts and data, facilitate mutually acceptable solutions, engage productively across the business, and escalate complex matters when necessary.
• Ability to establish productive internal stakeholder relationships, communicate proactively, adapt to stakeholder needs, and assist with stakeholder engagement.
• Effective communication and presentation skills, including creating and delivering presentations, writing clear executive summaries and key messages, and listening and summarizing discussions to drive alignment.
• Ability to take responsibility for individual and team outcomes, collaborate across functions, promote an inclusive environment, and work productively with peers and stakeholders.
• Ability to capture and document project insights, participate in knowledge sharing, apply lessons learned, and assist others with documentation.
• Ability to analyze routine and moderately complex data, evaluate information and alternatives, identify key issues and patterns, engage stakeholders, and deliver timely, fact-based decisions.

Nice To Haves

• Knowledge of policies, procedures, and regulatory requirements, including the ability to apply standards that protect Client, Firm, and Employee obligations and understand the connection between regulations and controls.
• Data literacy and automation proficiency, including identifying and evaluating automation or machine-learning opportunities based on complexity and impact, communicating insights and benefits, and assisting others with data tasks and automation assessments.

Responsibilities

• Partner with and advise stakeholders to analyze business risks and controls, identify gaps and emerging risks, determine root causes, and recommend solutions.
• Design, establish, and monitor controls using automation, AI, and data analytics to promote a proactive risk culture.
• Review and provide program data, such as KRI/KPI metrics; use analytics and visualization tools; and create reports to support business decisions.
• Lead process walkthroughs and mapping exercises with different teams as part of active ownership of Risk & Control Self-Assessments.
• Lead or support control program projects, ensuring regulatory compliance and addressing key risks.
• Identify and drive improvements through new technology, digital risk management, agile ways of working, and automation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed