Control Manager- Business Banking - Senior Associate

JPMorgan Chase & Co. • Columbus, OH

6d

About The Position

As a Senior Associate Control Manager within JPMorganChase’s Business Banking organization, you will identify and mitigate compliance and operational risks. You will collaborate with business executives and other stakeholders to design and implement effective control strategies, helping ensure operations are secure and efficient. The role contributes to the firm’s success and reputation while supporting a proactive risk culture and continuous improvement.

You will use automation, AI, data analytics, and visualization tools to design, monitor, and improve controls; review program data such as KRIs and KPIs; and produce reports that support business decisions. You will take ownership of Risk & Control Self-Assessments, lead process walkthroughs and mapping exercises, and lead or support control-program projects that address key risks and regulatory compliance.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with functions and regions to mitigate operational risk. Its focus areas are Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies, and Control Governance & Reporting.

Requirements

• At least 5 years of experience working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
• Independently apply risk-management practices in routine situations, raise concerns, follow escalation procedures, and assist others with standard risk matters.
• Use change-management resources and standard approaches to minimize disruption, support stakeholders through moderate change, and escalate complex matters when needed.
• Influence others using facts and data, facilitate mutually acceptable solutions, engage productively across the business, and escalate complex matters when necessary.
• Establish productive internal stakeholder relationships, communicate proactively, adapt to stakeholder needs, and assist with stakeholder engagement.
• Create and deliver effective presentations; write clear executive summaries and key messages; and listen actively and summarize discussions to drive alignment.
• Accept responsibility for individual and team outcomes, collaborate across functions, promote inclusion, and work productively with peers and stakeholders.
• Capture and document project insights, participate in knowledge sharing, apply lessons learned to improve work quality, and assist others with documentation.
• Analyze routine and moderately complex data, evaluate information and alternatives, identify issues and patterns, engage stakeholders, and deliver timely, fact-based decisions.

Nice To Haves

• Demonstrate knowledge of policies, procedures, and regulatory requirements; independently apply standards to protect client, firm, and employee obligations; understand the connection between regulations and controls; and assist others with interpretation.
• Apply data literacy in routine contexts with appropriate controls; identify and evaluate automation and machine-learning opportunities based on complexity and impact; communicate insights and benefits to stakeholders; and assist others with data tasks and automation assessments.

Responsibilities

• Partner with and advise stakeholders to analyze business risks and controls, identify gaps or emerging risks, determine root causes, and recommend solutions.
• Design, establish, and monitor controls using automation, AI, and data analytics.
• Review program data, including KRI/KPI information; use analytics and visualization tools; and create reports to support business decisions.
• Own Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises with different teams.
• Lead or support control-program projects to ensure regulatory compliance, address key risks, and drive improvements through new technology.
• Apply digital risk management, agile ways of working, and automation to advance the organization.

Benefits

• Competitive total rewards package, including base salary based on role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching. Additional benefits and programs are available based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed