Control Manager - Business Banking - Vice President

JPMorgan Chase & Co. • Columbus, OH

3d

About The Position

The Control Manager is a Vice President within JPMorganChase’s Business Banking organization. The role leads and builds an enhanced control framework to support continuous, integrated risk assessment. It ensures the team contributes to top-down risk analysis, real-time control issue detection and escalation, root-cause analysis, and remediation.

The position develops strategies to identify and mitigate compliance and operational risks, uses data analytics, automation, and technology to improve the control environment, and leads anti-fraud and cybersecurity initiatives. It also guides a diverse team and partners with internal stakeholders to promote collaboration, integrity, and progress toward strategic goals.

Requirements

• At least 7 years of experience in financial services, with experience in controls, audit, quality assurance, or operational risk management.
• Ability to make independent, risk-based decisions in complex situations; develop and improve escalation procedures and control frameworks; advise stakeholders across Legal, Compliance, Audit, and Risk; and train others in risk management practices.
• Experience designing and executing change-management strategies for complex initiatives, driving adoption while minimizing disruption, leading stakeholders through organizational change, and training others on best practices.
• Ability to influence stakeholders in complex scenarios, negotiate using data-driven arguments, build cross-functional relationships, and advise others on engagement strategies.
• Experience managing complex internal stakeholder relationships across CCB, Legal, Compliance, Audit, and Risk; communicating with diverse audiences; and navigating competing interests.
• Strong communication and presentation skills, including delivering high-impact presentations to senior management, preparing clear executive communications, and turning complex discussions into actionable insights.
• Ability to lead cross-functional teams, integrate diverse perspectives, foster inclusive collaboration, and advise others on team dynamics.
• Experience leading structured knowledge transfer, establishing repositories or communities to prevent repeated mistakes, and translating lessons learned into improvements.
• Strong analytical and decision-making skills, including analyzing ambiguous situations, identifying root causes and risks, evaluating trade-offs, challenging assumptions, building stakeholder alignment, and advising on decision frameworks and escalation timing.

Nice To Haves

• Deep policy and regulatory expertise across businesses and products, including interpreting requirements in ambiguous scenarios and advising stakeholders on compliance.
• Ability to analyze complex data using sophisticated techniques and robust controls; identify high-impact automation and machine-learning opportunities; translate technical capabilities and data into business cases and insights; and train or advise teams on data practices and automation strategy.

Responsibilities

• Lead the design and execution of control strategies to proactively identify and mitigate compliance and operational risks.
• Use data analytics, automation, and technology to understand business needs, anticipate trends, and improve the control environment.
• Lead anti-fraud and cybersecurity initiatives to strengthen operations against emerging threats.
• Guide a diverse team and foster innovation, operational excellence, and alignment with organizational goals.
• Build strong partnerships with internal stakeholders and promote communication and collaboration.
• Support top-down risk analysis, real-time control issue detection and escalation, root-cause analysis, and remediation.

Benefits

• Competitive total rewards package, with base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed