Business Banking Manager

City National Bank • San Diego, CA

5d • Onsite

About The Position

The Business Banking Manager develops and manages a group of Business Banking Relationship Managers (BBRMs) for an assigned region and directs their activities toward regional sales, client service, credit quality, and risk-management goals. The manager sets individual objectives, helps BBRMs develop sales and relationship plans, monitors results, and provides ongoing coaching and performance reviews. The role manages regional business banking production, profitability, and credit risk, and works with Regional Banking Managers (RBMs) to achieve loan, deposit, and fee-income objectives.

The manager reviews and approves transactions within delegated authority, supports complex transactions and negotiations, and ensures compliance with bank policy and regulatory requirements. The role monitors portfolio quality and profitability, analyzes problem credits, and recommends actions to manage risk and minimize loss exposure. It also supports branch colleagues, coordinates with other bank departments, contributes to division projects, and represents the bank in business, civic, and community activities. For FINRA-licensed colleagues, responsibilities also include reviewing asset management and brokerage statements with clients and partnering with financial advisors or investment officers on investment-related discussions.

Requirements

• Bachelor’s degree or equivalent.
• At least 10 years of commercial lending or relationship manager experience.
• At least 3 years of experience managing commercial relationship managers.
• At least 5 years of credit experience.
• Demonstrated leadership, management, sales, and marketing capabilities.
• Good understanding of products and services applicable to the target client segment and of the bank’s products, services, and sales process, including client segmentation and performance measurement.
• Excellent knowledge of commercial credit policies and procedures and bank operations policies and procedures.
• Strong credit analysis and accounting skills.
• Ability to recruit, develop, and retain strong sales colleagues and manage results through a team.
• Ability to work autonomously, make sound business decisions, and exercise authority appropriate to experience and responsibility.
• Ability to build positive relationships within the Personal & Business Banking Division and across the bank, and establish professional expertise through integrity, dedication, and strategic counsel.
• Ability to inspire confidence and respect in staff and motivate colleagues to achieve individual, division, and company goals.
• Strong written and oral communication skills, including the ability to convey complex concepts clearly and concisely.

Responsibilities

• Develop and manage a group of Business Banking Relationship Managers for an assigned region, directing their work toward sales, client service, credit quality, and risk-management objectives.
• Share responsibility for hiring and retaining BBRMs; set objectives, review and approve sales plans, and monitor results.
• Prepare calling and relationship plans with BBRMs, identifying opportunities among existing clients and prospects and setting loan, deposit, fee-income, and portfolio objectives.
• Provide ongoing coaching, counseling, performance reviews, and support for BBRM skill development and talent development.
• Make joint calls with BBRMs on complex relationships or transactions, review transaction structures, and recommend involving product specialists when appropriate.
• Support negotiations of complex transactions and ensure adherence to bank policy, regulatory requirements, and sound credit and risk judgment.
• Support branch colleagues’ development and prepare them for potential career advancement.
• Represent the bank in civic and community affairs, business and industry organizations, and other professional activities.
• Coordinate with bank departments and branches, define responsibilities across product areas, and help resolve client needs and internal issues.
• Monitor and analyze regional business banking results, account activity, portfolio and client profitability; recommend accounts for further development or elimination and prepare management reports.
• Monitor regional portfolio quality, risk, and policy adherence, working with appropriate departments to resolve issues.
• Maintain awareness of competitive products, practices, rates, and market conditions.
• Analyze problem credits and advise BBRMs on recommendations or solutions to minimize loss exposure.
• Support the Director of Business Banking on projects to improve the division’s performance and provide industry-practice expertise.
• For FINRA-licensed colleagues, review asset management and CNS Brokerage statements with clients and partner with financial advisors or CNS investment officers on market conditions, investment alternatives, asset allocation, account results, and strategy changes.
• Support other CNB departments and colleagues as needed, provide project management support to the Director of Business Banking, and promote the business banking brand in the designated market.

Benefits

• Medical, dental, and vision coverage available the first of the month following the start date.
• 401(k) company matching contribution.
• Tuition reimbursement and internal upskilling and training resources.
• Vacation, sick, and volunteer time.
• Fertility benefits and cancer, diabetes, and musculoskeletal support programs.
• Career mobility support from a dedicated recruitment team.
• Colleague Resource Groups for networking and community engagement.
• Eligible for bonus and/or commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager