Contracts & Settlement Coordinator

DRB Homes•San Antonio, TX

About The Position

The Contracts & Settlement Coordinator processes un-ratified and ratified contracts between the company and its customers and coordinates the settlement process for each customer to ensure it is managed efficiently. The role supports settlement activities and contract administration, including customer correspondence, data entry, document review, reporting, and file management. The coordinator also provides backup to other departments as needed and performs other assigned duties.

Requirements

  • Microsoft Office experience.
  • Strong verbal and written communication skills.
  • Detail-oriented and organized.
  • Effective multitasking skills.
  • Ability to work in a fast-paced environment.
  • Problem-researching capability.
  • Ability to take initiative and be assertive.
  • Process management ability.
  • Associate degree or 2–3 years of work experience.
  • Data entry and file management experience.

Nice To Haves

  • Customer service experience.
  • Previous homebuilding experience.
  • Licensed Notary.

Responsibilities

  • Organize and manage the settlement process.
  • Compile and research information for settlement processing and reports.
  • Send settlement correspondence to homeowners.
  • Serve as a liaison among homeowners, lenders, appraisers, sales, production, and title companies.
  • Enter settlement information into company systems as required.
  • Fax, copy, mail, and file information related to the settlement process.
  • Maintain and organize settlement files.
  • Run settlement reports for different departmental uses.
  • Review deeds and settlement statements for accuracy prior to approval.
  • Enter contracts, change orders, addendums, and color selections into the database.
  • Process cancelled contracts and lot transfers.
  • Copy and distribute contracts to homeowners and other departments.
  • Update contract, start, and permit information in the company system.
  • Provide backup to other departments as needed.
  • Perform other duties as apparent or assigned.
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