Contract Manager (m/w/d)

Proact Deutschland

4d • Hybrid

About The Position

As a Contract Manager, you will be responsible for creating and maintaining customer and supplier contracts throughout their entire lifecycle within our systems. This includes managing contract changes, durations, and termination dates, ensuring all relevant deadlines are met. You will coordinate contract renewals to ensure the smooth continuation of existing agreements. Additionally, you will be responsible for accurate and timely billing of our services, processing consumption and billing data, and ensuring its quality and completeness. You will collaborate closely with Sales, Project Management, Service Delivery, and Finance to coordinate contract-related matters. You will professionally handle contract and billing inquiries with a focus on solutions. Furthermore, you will conduct contract reviews and plausibility checks to ensure compliance with commercial guidelines. You will create reports, analyses, and calculation bases to support informed decision-making. You will maintain high data quality in ERP and CRM systems, identify optimization potential, and continuously improve processes. You will also assist with monthly and annual financial statements, contributing to efficient commercial processing.

Requirements

• Completed commercial apprenticeship or comparable qualification.
• Professional experience in contract management, order management, billing, or a similar field.
• Knowledge of contract structures, durations, and billing models.
• Structured, careful, and independent work style.
• Ability to maintain an overview even with complex issues.
• Proficiency with numbers and processes.
• Proficient in using Excel and enjoy analyzing data and correlations.
• Reliable communication skills and enjoy cross-departmental collaboration.
• Ability to question existing processes, initiate improvements, and continuously develop.
• Confident communication in German and English, both written and spoken.

Nice To Haves

• Experience with Navision or Business Central.
• Experience in the IT services, managed services, or cloud environment.
• Knowledge of subscription and consumption models.
• Experience with CRM systems like Salesforce.

Responsibilities

• Create and maintain customer and supplier contracts in our systems throughout their entire lifecycle.
• Manage contract changes, durations, and termination dates, keeping track of all relevant deadlines.
• Coordinate contract renewals (Renewals) and ensure the smooth continuation of existing contracts.
• Ensure correct and timely billing of services.
• Process consumption and billing data, ensuring their quality and completeness.
• Collaborate closely with Sales, Project Management, Service Delivery, and Finance to coordinate contract-relevant topics.
• Professionally handle contract and billing inquiries with a solution-oriented approach.
• Conduct contract reviews and plausibility checks to ensure compliance with commercial guidelines.
• Create reports, analyses, and calculation bases for informed decision-making.
• Ensure high data quality in ERP and CRM systems.
• Identify optimization potential and continuously develop processes.
• Support monthly and annual financial statements and contribute to efficient commercial processing.

Benefits

• Provision of new, high-performance IT equipment, including home office equipment.
• Merchandise such as backpacks, laptop bags, polo shirts, and functional jackets.
• Company pension scheme (BAV), occupational disability insurance, group accident insurance.
• Company health management (Jobrad, coaching, benefit@work etc.).
• 30 days of vacation plus various special days (e.g., for weddings, births).
• Certified by berufundfamilie (FamilyFirst), kindergarten subsidy.
• Personal and professional development through numerous personnel development formats (e.g., mentoring, collaboration labs, development plans etc.).
• Corporate Benefits & Pluxee Card.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree