Contested Foreclosure Specialist I

Newrez LLC•Houston, TX

About The Position

The Contested Foreclosure Specialist I supports the Foreclosure Department on litigation-related matters associated with foreclosure accounts. The role monitors litigation-related accounts through analysis, review, and authorization, and supports outside counsel in efficiently managing foreclosure litigation and maximizing recovery through the court system. Travel may be required. The specialist manages assigned cases in the foreclosure litigation inventory; processes attorney requests related to media issues, settlement authority, check requests, and other matters; and processes assigned discovery, complaint, and counterclaim actions, potentially including executing documents. The role also supports the Supervisor and legal department, provides information for legal recovery efforts, escalates liability concerns, matters exceeding authority, and emerging trends, and assists with special projects and other assigned duties. The position may involve testifying at a deposition or trial in person, by phone, or via Zoom.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of direct foreclosure experience.
  • Strong time management, problem-solving, and communication skills.
  • Proficiency in Microsoft Office Outlook and Excel.
  • All employees must have a smartphone meeting Company security standards and be able to install apps such as Microsoft Authenticator; employment is contingent on this requirement.

Nice To Haves

  • Bachelor’s degree.
  • Prior experience supporting litigation cases.
  • Proficiency in BKFS/LoanSphere.

Responsibilities

  • Manage assigned cases in the foreclosure litigation inventory.
  • Process requests from assigned attorneys, including requests involving media issues, settlement authority, and check requests, to help bring suits to resolution.
  • Process assigned discovery, complaint, and counterclaim actions, potentially including executing documents.
  • Provide case support to the Supervisor and legal department.
  • Provide information to support legal recovery efforts.
  • Identify and escalate to the Supervisor issues that may cause liability or exceed the role’s authority level.
  • Identify and escalate trends that could become problematic in future suits.
  • Assist with special projects assigned by management.
  • Accept special tasks as necessary and take responsibility for achieving objectives.
  • Potentially testify at depositions or trials in person, by phone, or via Zoom.
  • Perform related duties as assigned by the Supervisor.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings Account with employer contribution.
  • 401(k) retirement plan with employer match.
  • Paid maternity leave, parental bonding leave, and caregiver leave.
  • Adoption assistance.
  • Tuition and certification reimbursement.
  • Employee Mortgage Loan Program.
  • Employee Emergency and Disaster Fund.
  • One company-paid Volunteer Time Off day.
  • Matching Gifts Program, dollar-for-dollar up to $1,000.
  • Access to grants, nonprofit resources, and volunteer opportunities.
  • Employee Resource Groups.
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