Foreclosure Specialist

McMichael Taylor Gray•Birmingham, AL

About The Position

McMichael Taylor Gray, LLC is seeking a Foreclosure Specialist to support its Alabama division, focusing on non-judicial states. The role supports attorneys by moving foreclosure files forward through client communication, initial document preparation for attorney review, completing steps in client and case management systems, and maintaining compliance with legal and industry requirements. The successful candidate will manage a high volume of correspondence, provide client status updates, follow up on outstanding documents and services, maintain team documents, draft correspondence, and respond to phone inquiries from prospective purchasers, borrowers, and lenders. Candidates must pass applicable pre-employment screening and provide two professional references. The company is an equal opportunity employer, maintains a drug-free workplace, and complies with ADA regulations as applicable.

Requirements

  • High school diploma or equivalent required.
  • A minimum of 1–3 years of experience in lender processing or other default services processing within the legal domain.
  • Proficiency in MS Office applications, including Outlook and Teams.
  • Keen eye for accuracy and attention to detail.
  • Commitment to providing exceptional customer service.
  • Ability to communicate courteously and effectively with borrowers, clients, attorneys, and outside parties.
  • Ability to prioritize tasks effectively and meet tight deadlines.
  • Must pass a background check and provide two professional references.
  • Subject to pre-employment screens and confirmation of eligibility to work in the United States; criminal and/or credit history checks and reference checks may also apply depending on the position.

Nice To Haves

  • Bachelor’s degree in a related field preferred.
  • Familiarity with client and case management systems such as Case Aware, Perfect Practice, Black Knight, and Tempo.
  • Experience with SCRA.
  • Proficiency with electronic databases.

Responsibilities

  • Draft legal documents for attorney review in preparation for sale.
  • Respond to a high volume of email correspondence in a timely, courteous, and thorough manner.
  • Communicate with clients through client systems and email.
  • Provide regular and timely client status updates and follow up on outstanding documents or services.
  • Maintain information related to specific team documents.
  • Draft correspondence with clients and other agencies involved in the foreclosure process.
  • Answer phone calls from prospective purchasers, borrowers, or lenders.
  • Complete steps in client and case management systems and support movement of files.
  • Perform other duties as assigned.
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