Foreclosure Specialist

McMichael Taylor Gray, LLC•Arlington, VA

About The Position

McMichael Taylor Gray, LLC is seeking a Foreclosure Specialist to support attorneys in the Virginia division for non-judicial states. The role supports file progression by communicating with clients, preparing documents for attorney review, completing tasks in client and case management systems, and ensuring compliance with legal and industry requirements. The specialist drafts legal documents and correspondence, manages a high volume of email, provides client status updates, follows up on outstanding documents and services, maintains team documents, and answers calls from prospective purchasers, borrowers, and lenders. The position also includes other duties as assigned. Candidates must pass a background check and provide two professional references. Pre-employment screening and confirmation of eligibility to work in the United States are required. Criminal, credit history, and reference checks may also apply depending on the position. Employment consideration is conditional on successfully completing these requirements.

Requirements

High school diploma or equivalent required.
At least 1–3 years of experience in lender processing or other default services processing within the legal domain.
Proficiency in Microsoft Office applications, including Outlook and Teams.
Strong accuracy and attention to detail.
Commitment to providing exceptional customer service.
Ability to communicate courteously and effectively with borrowers, clients, attorneys, and outside parties.
Ability to prioritize tasks effectively and meet tight deadlines.
Must pass required pre-employment standards, including a background check, and provide two professional references.

Nice To Haves

Bachelor’s degree in a related field preferred.
Familiarity with client and case management systems such as Case Aware, Perfect Practice, Black Knight, and Tempo.
Experience with SCRA.
Proficiency with electronic databases.

Responsibilities

Draft legal documents for attorney review in preparation for sale.
Respond to a heavy volume of email correspondence in a timely, courteous, and thorough manner.
Communicate with clients through client systems and email.
Provide timely client status updates and follow up on outstanding documents or services.
Maintain information related to specific team documents.
Draft correspondence with clients and other agencies involved in the foreclosure process.
Answer phone calls from prospective purchasers, borrowers, or lenders.
Complete steps in client and case management systems and support movement of files.
Ensure compliance with legal and industry requirements.
Perform other duties as assigned.