Foreclosure Specialist

McMichael Taylor Gray•Nashville, TN

About The Position

McMichael Taylor Gray, LLC is seeking a Foreclosure Specialist to support its Tennessee division, focusing on non-judicial states. The role supports attorneys by moving foreclosure files forward through client communications, initial preparation of documents for attorney review, completion of tasks in client and case management systems, and compliance with legal and industry requirements. The position requires handling a high volume of correspondence, maintaining file and team documentation, and providing timely updates to clients and other parties involved in the foreclosure process. Candidates must pass a background check and provide two professional references. Applicants are subject to pre-employment screening and confirmation of eligibility to work in the United States. Criminal, credit history, and reference checks may also be conducted depending on the position. Employment is conditional on successfully meeting these standards. McMichael Taylor Gray, LLC is an Equal Opportunity Employer, maintains a drug-free workplace, and complies with ADA regulations as applicable.

Requirements

  • High school diploma or equivalent.
  • One to three years of experience in lender processing or other default services processing within the legal domain.
  • Proficiency with MS Office applications, including Outlook and Teams.
  • Strong accuracy and attention to detail.
  • Commitment to providing exceptional customer service.
  • Ability to communicate courteously and effectively with borrowers, clients, attorneys, and outside parties.
  • Ability to prioritize tasks effectively and meet tight deadlines.
  • Ability to pass required pre-employment screening and provide two professional references.

Nice To Haves

  • Bachelor’s degree in a related field.
  • Familiarity with client and case management systems such as Case Aware, Perfect Practice, Black Knight, and Tempo.
  • Experience with SCRA.
  • Proficiency with electronic databases.

Responsibilities

  • Draft legal documents for attorney review in preparation for sale.
  • Respond to a heavy volume of email correspondence in a timely, courteous, and thorough manner.
  • Communicate with clients through their respective client systems and by email.
  • Provide regular and timely client status updates and follow up on outstanding documents or services.
  • Maintain information related to specific team documents.
  • Draft correspondence with clients and other agencies involved in the foreclosure process.
  • Answer phone calls from prospective purchasers, borrowers, and lenders.
  • Complete steps in client and case management systems and support compliance with legal and industry requirements.
  • Perform other duties as assigned.
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