Contact Center Sales Representative

TruGreen•Lewisville, TX

About The Position

The TruGreen Contact Center Sales Representative helps new and existing customers choose lawn care maintenance plans by handling inbound and outbound calls. The role involves generating leads and closing sales, identifying customer needs, providing service and product solutions, and accurately entering information while speaking with customers. The job offers a guaranteed weekly base compensation plus uncapped sales commission, and daytime, evening, and weekend schedules are available. Employees must be physically located in the United States while performing the job and be fluent in English.

Requirements

  • Ability to speak, read, and write fluently in English.
  • Ability to interact and engage with people to build customer relationships.
  • Ability to communicate treatment plans and offerings efficiently.
  • Willingness to listen to customers, understand their needs, and identify appropriate solutions.
  • Knowledge of sales and upselling techniques, including overcoming objections, closing sales, and suggestive selling.
  • Data-entry skills and basic knowledge of Microsoft Word, Excel, Windows, and Outlook.
  • Must be physically located in the United States while performing the job.

Responsibilities

  • Receive inbound calls and place outbound calls to help new and existing customers find appropriate lawn care maintenance plans.
  • Generate leads and close sales.
  • Identify customer needs and provide suitable service and product solutions.
  • Enter accurate data while speaking with customers.
  • Communicate TruGreen treatment plans and offerings.

Benefits

  • Competitive wages with guaranteed weekly base compensation and uncapped sales commission.
  • Affordable medical and prescription drug plans.
  • Financial health resources, including a 401(k) and Workers’ Compensation.
  • Training and development.
  • Paid time off and sick leave.
  • Medical, dental, and vision insurance.
  • Company-matching 401(k).
  • Career growth opportunities.
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