CONTACT CENTER SALES REPRESENTATIVE

TruGreen • Crestwood, IL

8d • $18 - $21 • Onsite

About The Position

TruGreen is hiring a Contact Center Sales Representative for its Crestwood, Illinois team. The role helps customers choose lawn care plans that meet their needs through inbound and outbound calls. Representatives build rapport, identify customer needs, recommend services, and drive sales. The team offers paid training, ongoing coaching, feedback, and development in a supportive, collaborative, performance-oriented environment. The position is based at 13520 South Kenton Ave, Crestwood, Illinois 60445. Candidates must be physically located in the United States while performing the job and must speak, read, and write English fluently.

The role pays $18 per hour plus uncapped commissions, paid weekly. Candidates with demonstrated sales experience may be considered for compensation within the stated hourly pay range of $18–$21. The company describes opportunities for career growth, sales contests, incentives, and recognition programs. Benefits include paid time off, sick time, holiday pay, employee discounts on TruGreen services, and medical, dental, vision, and 401(k) with company match, with eligibility beginning after 30 days.

Requirements

• A sales mindset, with motivation to pursue goals and help customers find solutions.
• Strong communication skills, including comfort building rapport and guiding conversations over the phone.
• Active listening skills to understand customer needs and identify opportunities.
• Coachability and willingness to learn, accept feedback, and improve performance.
• Competitive drive and willingness to work toward individual and team goals in a results-oriented environment.
• Initiative, dependability, and ownership of work.
• Ability to contribute positively to a team and collaborate with colleagues.
• Computer proficiency and ability to navigate multiple systems while accurately documenting customer interactions.
• Flexible availability; daytime, evening, and weekend schedules are available.
• Fluent English speaking, reading, and writing skills.
• Must be physically located in the United States while performing the job.

Nice To Haves

• Demonstrated sales experience; candidates with such experience may be considered for compensation within the established pay range.
• Previous sales experience is welcome, though the posting also considers candidates with a strong sales mindset.

Responsibilities

• Handle inbound and outbound calls with customers.
• Build rapport and establish positive customer experiences.
• Identify customer needs and recommend suitable lawn care plans and services.
• Drive sales by guiding customer conversations toward solutions.
• Accurately document customer interactions while navigating multiple systems.
• Work toward individual and team goals and contribute to a collaborative team culture.
• Participate in training, coaching, feedback, and ongoing development.

Benefits

• Paid training and ongoing development.
• Uncapped commissions and weekly pay.
• Paid time off, sick time, and holiday pay.
• Employee discounts on TruGreen services.
• Medical insurance, dental insurance, and vision insurance; eligibility begins at 30 days.
• 401(k) with company match; eligibility begins at 30 days.
• Career growth opportunities.
• Sales contests, incentives, and recognition programs.
• Supportive team environment and ongoing sales coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed