CONTACT CENTER SALES REPRESENTATIVE
About The Position
TruGreen is hiring a Contact Center Sales Representative for its Memphis team. In this inside-sales role, you will help customers choose lawn care plans by handling inbound and outbound calls, building rapport, identifying customer needs, recommending suitable services, and driving sales. The role is suited to people who are competitive, self-motivated, and eager to learn; coaching and support are provided to help develop sales skills and achieve goals. The position includes paid training, ongoing sales coaching and feedback, and a collaborative, team-oriented environment with contests, incentives, and recognition programs. Candidates must be physically located in the United States while performing the job and be fluent in English. TruGreen performs pre-employment testing.
Requirements
- A sales mindset and motivation to meet goals while helping customers find solutions.
- Strong communication skills, including the ability to build rapport, ask questions, and guide phone conversations confidently.
- Active listening skills to understand customer needs and identify opportunities.
- Openness to feedback and commitment to continuous improvement.
- Competitive drive and ability to work toward individual and team goals in a results-oriented environment.
- Initiative, dependability, and ability to take action independently.
- Ability to contribute to a positive team culture and collaborate with teammates.
- Computer proficiency, including navigating multiple systems and accurately documenting customer interactions.
- Flexible availability for daytime, evening, and weekend schedules.
- Fluency in spoken and written English, including the ability to read English.
- Must be physically located in the United States while performing the job.
Nice To Haves
- Previous sales experience; candidates with demonstrated sales experience may be considered for compensation within the stated $16–$19 hourly range.
Responsibilities
- Handle inbound and outbound calls with customers.
- Build rapport and identify customer needs.
- Recommend lawn care plans and services that fit customers' needs.
- Drive sales and work toward individual and team goals.
- Accurately document customer interactions while navigating multiple computer systems.
- Participate in training, coaching, and ongoing development.
Benefits
- Paid training and ongoing development.
- Weekly pay.
- Uncapped commissions.
- Paid time off, sick time, and holiday pay.
- Employee discounts on TruGreen services.
- Medical, dental, and vision benefits.
- 401(k) with company match; eligibility begins at 30 days.
- Career growth opportunities.
- Sales contests, incentives, and recognition programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
