Contact Center Sales Representative

TruGreen•Tampa, FL

7d•Onsite

About The Position

TruGreen is hiring a Contact Center Sales Representative for its Tampa, Florida team. In this inside-sales role, you will help customers choose lawn care plans that meet their needs through inbound and outbound calls. You will build rapport, ask questions, identify customer needs, recommend services, and drive sales while creating a positive customer experience. The role includes paid training, ongoing coaching, feedback, and development. Team members work in a supportive, collaborative, results-oriented environment with sales contests, incentives, and recognition programs. TruGreen describes opportunities for career growth and advancement. Pay starts at $17.50 per hour plus uncapped commissions, paid weekly. Candidates with demonstrated sales experience may be considered within the stated hourly range of $17.50–$20.50. Most candidates will start in the bottom half of the range; the upper end is generally reserved for candidates with extensive experience. The Tampa branch serves candidates from nearby communities including Brandon, Riverview, Valrico, Plant City, Temple Terrace, and Apollo Beach. The job requires fluency in spoken and written English and that the employee be physically located in the United States while performing the work. TruGreen states its commitment to diversity and inclusion and encourages veterans and diverse candidates to apply.

Requirements

A sales mindset and motivation to work toward goals and help customers find suitable solutions.
Strong communication skills, including the ability to build rapport and guide phone conversations confidently.
Active listening skills to understand customer needs and identify opportunities.
Coachability and willingness to learn, accept feedback, and improve performance.
Competitive drive and comfort working in a results-oriented environment.
Initiative, dependability, and ownership of assigned work.
Ability to collaborate and contribute to a positive team culture.
Computer proficiency and ability to navigate multiple systems while documenting customer interactions accurately.
Fluency in spoken, read, and written English.
Must be physically located in the United States while performing the job.

Nice To Haves

Previous sales experience; candidates with demonstrated sales experience may be considered for higher compensation within the stated range.

Responsibilities

Handle inbound and outbound calls to help customers choose lawn care plans.
Build rapport with customers and ask questions to identify their needs.
Recommend appropriate lawn care services and drive sales.
Accurately document customer interactions while navigating multiple systems.
Work toward individual and team goals and contribute to a positive, collaborative team culture.
Participate in training, coaching, feedback, and ongoing development.