CONTACT CENTER SALES REPRESENTATIVE

TruGreen • Acworth, GA

8d • $16 - $19 • Onsite

About The Position

TruGreen is hiring a Contact Center Sales Representative for its Acworth, Georgia team. This Inside Sales role helps customers choose lawn care plans that fit their needs through inbound and outbound calls. Representatives build rapport, identify customer needs, recommend solutions, and drive sales while creating a positive customer experience. The role includes paid training, ongoing coaching and development, performance incentives, and opportunities for career growth. The stated starting rate is $16 per hour plus uncapped commissions, paid weekly; candidates with demonstrated sales experience may be considered for compensation within the established hourly range of $16–$19. Most candidates will start in the bottom half of the pay range, with the upper end generally reserved for candidates with extensive experience. Daytime, evening, and weekend schedules are available. Applicants must be physically located in the United States while performing the job and must speak, read, and write fluently in English. TruGreen performs pre-employment testing.

Requirements

• A goal-oriented sales mindset and motivation to help customers find solutions.
• Strong communication skills, including the ability to build rapport, ask questions, and guide phone conversations confidently.
• Active listening skills to understand customer needs and recommend appropriate solutions.
• Coachability, openness to feedback, and commitment to improving performance.
• Competitive drive and comfort working toward individual and team goals in a results-oriented environment.
• Initiative, dependability, and ownership of work.
• Ability to contribute to a positive team culture and collaborate with others.
• Computer proficiency and ability to navigate multiple systems while accurately documenting interactions.
• Flexible availability for daytime, evening, and weekend schedules.
• Fluency in speaking, reading, and writing English.
• Must be physically located in the United States while performing the job.

Nice To Haves

• Previous sales experience or a strong sales mindset; candidates with demonstrated sales experience may be considered for compensation within the established pay range.

Responsibilities

• Handle inbound and outbound calls with customers.
• Build rapport and identify customer needs.
• Recommend lawn care plans and services that meet customers’ needs.
• Drive sales and help create positive customer experiences.
• Accurately document customer interactions while navigating multiple systems.
• Work toward individual and team goals and contribute to a collaborative team culture.
• Participate in training, coaching, feedback, and ongoing development.

Benefits

• Paid training and ongoing development.
• Paid time off, sick time, and holiday pay.
• Employee discounts on TruGreen services.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match; eligibility begins at 30 days.
• Uncapped commissions paid weekly.
• Career growth opportunities.
• Sales contests, incentives, and recognition programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed