Contact Center Sales Representative
About The Position
TruGreen is hiring a Contact Center Sales Representative for its Crestwood, Illinois team. In this Inside Sales role, you will help customers select lawn care plans that fit their needs through inbound and outbound calls. You will build rapport, identify customer needs, recommend solutions, and drive sales while creating a positive customer experience. The position offers paid training, ongoing coaching, and development in a supportive, collaborative, and performance-driven environment. Compensation starts at $18.00 per hour plus uncapped commissions, paid weekly. Candidates with demonstrated sales experience may be considered for an hourly rate within the stated $18–$21 range. The role offers daytime, evening, and weekend schedules. Applicants must be physically located in the United States while performing the job and must be fluent in English.
Requirements
- A sales mindset and motivation to work toward goals and help customers find solutions.
- Strong communication skills, including the ability to build rapport, ask questions, and guide phone conversations confidently.
- Active listening skills to understand customer needs and recommend suitable solutions.
- Openness to feedback and commitment to learning and improving performance.
- Competitive drive and willingness to work toward individual and team goals.
- Initiative, dependability, and ownership of assigned work.
- Ability to contribute positively to a team and collaborate with colleagues.
- Computer proficiency, including navigating multiple systems and accurately documenting customer interactions.
- Flexible availability for daytime, evening, and weekend schedules.
- Fluency in spoken and written English.
- Must be physically located in the United States while performing the job.
Nice To Haves
- Previous sales experience; candidates with demonstrated sales experience may be considered for compensation within the established $18–$21 hourly range.
- Veteran experience is welcomed.
Responsibilities
- Handle inbound and outbound calls with customers.
- Build rapport and identify customer needs.
- Recommend lawn care plans and services that fit customers’ needs.
- Drive sales and create positive customer experiences.
- Accurately document customer interactions while navigating multiple systems.
- Work toward individual and team goals and contribute to a collaborative team environment.
- Participate in training, coaching, and ongoing development.
Benefits
- Paid training and ongoing development.
- Weekly pay.
- Uncapped commissions.
- Paid time off, sick time, and holiday pay.
- Employee discounts on TruGreen services.
- Medical, dental, and vision insurance.
- 401(k) with company match; eligibility begins at 30 days.
- Career growth opportunities.
- Sales contests, incentives, and recognition programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
