Contact Center Sales Representative
About The Position
TruGreen is hiring a Contact Center Sales Representative for its Acworth, Georgia team. The representative helps customers choose lawn care plans by handling inbound and outbound calls, building rapport, identifying customer needs, recommending suitable services, and driving sales. The role is part of TruGreen’s Inside Sales team and is intended for people who are goal-oriented, self-motivated, and interested in learning and developing their sales skills. The position includes paid training, ongoing coaching, feedback, and development opportunities. Employees work collaboratively with teammates and supportive leaders in a performance-driven environment that includes sales contests, incentives, and recognition programs. The posting lists hourly compensation of $16, with uncapped commissions paid weekly; candidates with demonstrated sales experience may be considered within the established range of $16–$19 per hour. Benefits eligibility begins after 30 days.
Requirements
- A sales mindset and motivation to work toward goals and help customers find suitable solutions.
- Strong communication skills, including the ability to build rapport, ask questions, and guide phone conversations confidently.
- Active listening skills to understand customer needs and recommend appropriate solutions.
- Openness to feedback and willingness to learn and improve performance.
- Competitive drive and interest in individual and team goals in a results-oriented environment.
- Initiative, dependability, and willingness to take action independently.
- Ability to collaborate and contribute to a positive team culture.
- Computer proficiency, including navigating multiple systems and accurately documenting customer interactions.
- Flexible availability for daytime, evening, and weekend schedules.
- Fluent ability to speak, read, and write in English.
- Must be physically located in the United States while performing the job.
Nice To Haves
- Previous sales experience; candidates with demonstrated sales experience may be considered for compensation within the $16–$19 hourly range.
Responsibilities
- Handle inbound and outbound calls with customers.
- Build rapport and identify customer needs.
- Recommend lawn care plans and services that fit customer needs.
- Drive sales and work toward individual and team goals.
- Accurately document customer interactions while navigating multiple computer systems.
- Participate in training, coaching, and ongoing development.
- Collaborate with teammates and contribute to a positive team environment.
Benefits
- Paid training and ongoing development.
- Uncapped commissions paid weekly.
- Paid time off, sick time, and holiday pay.
- Employee discounts on TruGreen services.
- Career growth opportunities.
- Medical, dental, and vision insurance.
- 401(k) with company match; eligibility begins at 30 days.
- Sales contests, incentives, and recognition programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
