Contact Center Sales Representative

TruGreen•Memphis, TN

10d•Onsite

About The Position

TruGreen is hiring a Contact Center Sales Representative for its Memphis team. The representative helps customers choose lawn care plans by handling inbound and outbound calls, building rapport, identifying customer needs, recommending solutions, and driving sales. This is a goal-oriented, performance-driven role with paid training, ongoing coaching, feedback, and development. The position offers a supportive, collaborative team environment, sales contests and recognition, and opportunities to develop skills and advance.

Requirements

A sales mindset and motivation to meet goals while helping customers find solutions.
Strong communication skills, including the ability to build rapport, ask questions, and guide phone conversations confidently.
Active listening skills to understand customer needs and recommend appropriate solutions.
Openness to feedback and willingness to learn and improve.
Competitive drive and comfort working toward individual and team goals.
Initiative, dependability, and ownership of work.
Ability to contribute to a positive team culture and collaborate with others.
Computer proficiency and ability to navigate multiple systems while accurately documenting customer interactions.
Flexible availability for daytime, evening, and weekend schedules.
Fluency in spoken, read, and written English.
Must be physically located in the United States while performing the job.

Nice To Haves

Demonstrated sales experience may qualify candidates for compensation within the established $16–$19 hourly pay range.

Responsibilities

Handle inbound and outbound customer calls.
Build rapport and create positive customer experiences.
Identify customer needs and recommend suitable lawn care plans and services.
Drive sales and work toward individual and team goals.
Navigate multiple computer systems and accurately document customer interactions.
Participate in training, coaching, and ongoing development.