CONTACT CENTER SALES REPRESENTATIVE

TruGreen • Lewisville, TX

10d

About The Position

The Contact Center Sales Representative helps new and existing customers find suitable lawn care maintenance plans by receiving inbound calls and placing outbound calls. The role involves generating leads, closing sales, identifying customer needs, providing service and product solutions, and accurately entering data while speaking with customers. The position requires fluent English and must be performed while physically located in the United States. Daytime, evening, and weekend schedules are available.

Requirements

• People skills, including the ability to interact and engage with people to build lasting customer relationships.
• Ability to communicate TruGreen treatment plans and offerings efficiently during at-home or phone conversations.
• Listening skills and willingness to understand customer needs and find appropriate solutions.
• Knowledge of sales and upselling techniques, including overcoming objections, closing sales, and suggestive selling.
• Data-entry skills and basic knowledge of Microsoft Word, Excel, Windows, and Outlook.
• Fluency in speaking, reading, and writing English.
• Must be physically located in the United States while performing the job.

Responsibilities

• Receive inbound calls and place outbound calls to help new and existing customers find appropriate lawn care maintenance plans.
• Generate leads and close sales.
• Identify customer needs and provide relevant service and product solutions.
• Enter accurate data while speaking with customers.
• Communicate TruGreen treatment plans and offerings.
• Use sales and upselling techniques to overcome objections, close sales, and achieve objectives.

Benefits

• Competitive wages, including guaranteed weekly base compensation and uncapped sales commission.
• Affordable medical and prescription drug plans.
• Financial health resources, including a 401(k) and Worker’s Compensation.
• Training and development.
• Paid time off and sick leave.
• Medical, dental, and vision insurance.
• Company-matching 401(k).
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed