Consumer Residential Lending Specialist

Frost•New Braunfels, TX

About The Position

The Consumer Residential Lending Specialist manages lending activities for a small geographic region or portfolio and develops and markets to a network of referral sources to originate loans. The role uses data-driven insights about potential referral sources across a market area to guide outreach and achieve geographic coverage. It focuses on building relationships with integrity, caring, and excellence.

Requirements

  • At least 1 year of experience in Mortgage/Consumer Lending.
  • Proficiency with Microsoft computer applications.
  • Excellent written and verbal communication skills.
  • NMLS license, with the ability to transfer the license to Frost or obtain a license within 60 days.

Nice To Haves

  • Bachelor’s degree.
  • Advanced knowledge of real estate loan transactions for purchase, home equity, and home improvement loans.

Responsibilities

  • Initiate and maintain contact with mortgage lenders and brokers, home improvement and pool contractors, real estate agents, and other referral sources to build a network of community partners.
  • Provide backup and assistance to more senior staff as needed to support excellent customer service.
  • Work with other departments to ensure loans are closed and processed efficiently and accurately.
  • Serve as a liaison between branches and the main office, reporting changes in prices and market conditions.
  • Monitor changes in government regulations and communicate them to staff.
  • Ensure compliance with Bank policy and applicable Federal and State laws and regulations.
  • Act with integrity, caring, and excellence to achieve all-win outcomes.

Benefits

  • Medical, dental, and vision insurance.
  • Long-term disability and life insurance.
  • 401(k) matching.
  • Generous holiday and paid time off schedule.
  • Tuition reimbursement.
  • Health and wellness programs, including an Employee Assistance Program.
  • Referral bonus program.
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