Consumer Loan Professional

Mariner Finance • Mission, TX

9d • $20 - $25 • Onsite

About The Position

Mariner Finance is hiring a customer-facing, sales-oriented Consumer Loan Professional for its branch team. The role works directly with current and prospective customers to understand their financial needs, present appropriate lending solutions, manage account relationships, and help the branch meet business goals. The position involves outbound calling, sales, loan application processing, customer education, account support, payment processing, and daily branch operations. The company describes opportunities for growth, advancement, promotions, and raises, as well as company-provided leads and marketing support. Compensation is a base hourly salary of $20.00–$25.00 plus the opportunity to earn an uncapped incentive bonus.

The stated schedule is Monday, Wednesday, and Thursday from 9:00 a.m. to 5:00 p.m.; Tuesday from 9:00 a.m. to 7:00 p.m.; and Friday from 9:00 a.m. to 5:30 p.m. Saturday hours may be required seasonally and as business needs require. The company may change schedules to address business needs, and work hours depend on the business hours of the time zone serviced. The employee must be physically present in the office.

The job requires frequent sitting for extended periods, reaching with hands and arms, operating computer and phone systems, and talking or hearing. The employee may occasionally move about and lift or move up to 20 pounds. Close vision and the ability to adjust focus are required. The company identifies itself as an equal opportunity employer and states that reasonable accommodations may be made for employees with disabilities, absent undue hardship. The workplace is drug-, alcohol-, and smoke-free.

Requirements

• At least 1 year of experience in a sales position.
• High school diploma or equivalent.
• Highly motivated, with an interest in the consumer finance industry.
• Ability to sustain or exceed individual sales goals.
• Excellent written and verbal communication skills.
• Ability to leverage and learn new sales platforms and technologies.
• Ability to complete functions in a timely manner while maintaining accuracy.
• Must be able to obtain any essential licenses required by the state.
• Ability to work in person at the office.
• Ability to meet the stated physical demands, including occasionally lifting or moving up to 20 pounds.

Nice To Haves

• 1 year of outbound calling experience.
• Experience in lending, consumer loans, or collections.
• Bachelor’s degree.

Responsibilities

• Make outbound calls to develop business, follow up on opportunities, and support account relationships.
• Support branch growth by meeting or exceeding individual and branch performance goals.
• Build relationships with current and potential customers through respectful, solution-focused communication.
• Consult with customers to understand their needs and identify appropriate lending options.
• Process loan applications and gather required credit, income, and financial information.
• Present loan solutions and available products clearly, confidently, and compliantly.
• Educate customers on loan terms, payment expectations, account requirements, and available services.
• Help customers resolve account concerns, make payment arrangements, and stay on track.
• Positively impact customer service, credit quality, and branch profitability.
• Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• Perform additional functions depending on market demand and branch staffing to provide consistent quality customer service.

Benefits

• 15 days of paid time off.
• 11 public holidays.
• Base salary plus an uncapped incentive bonus.
• Company-provided leads and marketing support.
• The posting directs applicants to the company benefits website for further benefits information but does not specify those benefits in the description.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED