Connect Account Manager (Houston)

AVEVA•Houston, TX

5d•Hybrid

About The Position

The CONNECT Platform Manager is a foundational commercial role focused on growing AVEVA’s CONNECT platform. The role owns the development and execution of sales and adoption strategies that deliver customer value and annual recurring revenue (ARR). It combines enterprise account executive responsibilities—such as prospecting, shaping opportunities, and closing—with customer success work, including onboarding support, stakeholder enablement, and usage expansion. The position is intended for an enterprise consultative SaaS or cloud seller who can build customer relationships, increase platform usage, and help shape go-to-market practices. The role works with a portfolio of target accounts and collaborates across product, marketing, customer success, partnerships, sales enablement, and regional sales teams. As an early member of the CONNECT commercial team, the manager will help develop the commercial motion, capture customer feedback, and inform future platform and go-to-market approaches. The role offers visibility across executive and global teams, with potential to grow into leadership in Sales, Customer Success, Business Development, or Platform Strategy. AVEVA is a global industrial software company with more than 6,500 employees in over 40 countries. The position is hybrid: most AVEVA roles are based at a local office, with an expectation of being onsite for 50% of working hours, though the specific arrangement will be confirmed during hiring. Successful applicants must pass drug screening and a comprehensive background check before employment.

Requirements

At least 5 years of experience in enterprise B2B SaaS or cloud software roles, such as Account Executive, Customer Success Manager, or Solution Consultant.
Proven track record of owning and delivering against ARR targets and closing complex deals.
Sales skills including territory planning, value-based selling, stakeholder mapping, and negotiation.
Comfort engaging both technical users and business decision-makers.
Experience driving product adoption and account growth after the sale.
Familiarity with sales methodologies such as MEDDPICC, Challenger, or Command of the Message.
Proficiency with Salesforce and modern sales or customer success tools.
Ability to work as a self-starter, operate autonomously, and influence cross-functional teams.

Nice To Haves

Experience working with or selling into asset-intensive industries such as energy, chemicals, or manufacturing.

Responsibilities

Own commercial outcomes for a portfolio of target accounts, including pipeline generation, opportunity progression, and ARR achievement.
Identify and qualify use-case-driven opportunities for CONNECT platform products using a consultative, MEDDPICC-informed sales process.
Engage technical and business stakeholders, often at VP level or above, to build strong buying coalitions.
Drive and close new SaaS or cloud platform deals, focusing on land-and-expand strategies.
Negotiate commercial terms in line with delivered value, usage patterns, and strategic fit.
Support customer onboarding and deployment strategies to accelerate time-to-value.
Develop success plans with customers and internal teams.
Monitor usage trends, identify adoption gaps, and proactively address risk.
Champion new use cases and capabilities to influence post-sale expansion.
Advocate for customers internally to inform product roadmap, pricing, and support.
Capture and share customer insights to improve CONNECT product-market fit and go-to-market messaging.
Inform commercial models, onboarding approaches, and playbooks for future scale.
Collaborate with product, marketing, customer success, partnerships, sales enablement, and regional sales teams.