Connect Account Manager (Houston)
About The Position
The CONNECT Platform Manager is a foundational commercial role responsible for driving growth of AVEVA’s CONNECT platform. The role develops and executes sales and adoption strategies that deliver customer value and ARR outcomes. It combines enterprise account executive work—including prospecting, shaping opportunities, and closing—with customer success responsibilities such as onboarding support, stakeholder enablement, and usage expansion. The position is intended for an enterprise consultative SaaS or Cloud seller who can build customer relationships, drive platform usage, and help develop go-to-market playbooks. The role owns commercial outcomes for a portfolio of target accounts, from pipeline generation through opportunity progression and ARR achievement. It also supports onboarding and value realization, identifies ways to expand customer use, and feeds customer insights into product and go-to-market development. The position works closely with product, marketing, customer success, partnerships, sales enablement, and regional sales teams. The posting states that the role reports to the Director of CONNECT Platform and also identifies the Director of CONNECT Platform Commercial Strategy as the reporting contact. The position is described as hybrid at AVEVA, with most roles requiring onsite work for 50% of working hours; the arrangement for this role will be confirmed during hiring.
Requirements
- At least 5 years of experience in enterprise B2B SaaS or Cloud software roles, such as Account Executive, Customer Success Manager, or Solution Consultant.
- Proven track record of owning and delivering against ARR targets and closing complex deals.
- Strong sales skills, including territory planning, value-based selling, stakeholder mapping, and negotiation.
- Comfort engaging both technical users and business decision-makers.
- Experience driving product adoption and account growth after the sale.
- Familiarity with sales methodologies such as MEDDPICC, Challenger, or Command of the Message.
- Proficiency with Salesforce and modern sales or customer success tools.
- Ability to work independently and influence cross-functional teams.
Nice To Haves
- Experience working with or selling into asset-intensive industries such as energy, chemicals, or manufacturing.
Responsibilities
- Own pipeline generation, opportunity progression, and ARR achievement for a portfolio of target accounts.
- Identify and qualify use-case-driven opportunities for CONNECT platform products through a consultative, MEDDPICC-informed sales process.
- Engage technical and business stakeholders, including VP-level and cross-functional stakeholders, to build buying coalitions.
- Drive and close new SaaS and Cloud platform deals, focusing on land-and-expand strategies.
- Negotiate commercial terms in alignment with customer value, usage patterns, and strategic fit.
- Support onboarding and deployment strategies to accelerate time-to-value.
- Develop success plans with customers and internal teams.
- Monitor usage trends, identify adoption gaps, and proactively address risk.
- Support post-sale expansion by championing new use cases and capabilities.
- Advocate for customers internally to inform product roadmaps, pricing, and support.
- Capture and share customer insights to improve CONNECT product-market fit and go-to-market messaging.
- Inform commercial models, onboarding approaches, and playbooks for future scale.
- Collaborate with product, marketing, customer success, partnerships, sales enablement, and regional sales teams.
Benefits
- Flexible work hours.
- 20 days of paid time off, increasing to 25 days with service.
- Three paid volunteering days.
- Primary and secondary parental leave.
- Well-being support.
- Medical, dental, and vision coverage.
- 401(k).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
