Catering Sales Manager

Marriott • Minneapolis, MN

5d • $55,000 - $65,000 • Onsite

About The Position

Delta Hotels by Marriott Minneapolis Northeast, operated by Scalzo Hospitality Inc., is seeking a Conference Services Manager to join its Sales & Marketing team. The role serves as the primary liaison among clients, Sales Managers, and the Event Operations Team to plan and execute conferences, meetings, and special events. The position is full-time and in-person, with a schedule primarily Monday through Friday and occasional evenings and weekends based on event needs. Compensation is $55,000–$65,000 annually, with bonus opportunity up to 20% based on performance.

The Conference Services Manager coordinates event details from planning through execution, communicates requirements across departments, manages client relationships, and supports smooth operations and accurate billing. The role also involves identifying upselling opportunities, monitoring event minimums and attrition, and proactively addressing guest concerns.

The employer describes a supportive, team-focused environment and offers eligible employees health insurance and additional benefits, paid time off, Marriott travel discounts, rental car discounts, complimentary lunch while working, and team activities and celebrations.

Requirements

• At least 2 years of experience in conference services, catering, event planning, or group sales servicing; hotel or hospitality experience is preferred.
• High school diploma or equivalent.
• Strong organizational and time management skills, including the ability to coordinate multiple events and deadlines simultaneously.
• Excellent communication, customer service, and relationship-building skills.
• Detail-oriented, self-motivated, and able to work independently while collaborating with multiple departments.
• Strong problem-solving skills and the ability to handle guest concerns professionally.
• Comfort using computer systems and event management software.
• Flexible availability to occasionally work evenings and weekends based on event needs.
• Ability to move throughout the hotel and lift, carry, or push up to 50 pounds as needed.

Nice To Haves

• A degree in Hospitality Management, Event Management, or a related field is preferred but not required.
• Hotel or hospitality setting experience is preferred.

Responsibilities

• Coordinate and detail conferences, meetings, banquets, and special events from planning through execution.
• Serve as the primary client contact and ensure event needs and expectations are met.
• Prepare and distribute Banquet Event Orders (BEOs), floor plans, event reports, and related documentation.
• Lead weekly BEO meetings and communicate event details across departments.
• Collaborate with Sales, Banquets, and Accounting to support smooth operations and accurate billing.
• Identify upselling opportunities, monitor event minimums, and manage attrition.
• Conduct client meetings, site visits, and pre- and post-event conferences.
• Address guest concerns and proactively resolve challenges.

Benefits

• Base salary of $55,000–$65,000 annually, with bonus eligibility up to 20% based on performance.
• Two weeks of PTO plus five personal days during the first year; PTO increases to three weeks after one year.
• Health insurance and additional benefits for eligible employees.
• Discounted hotel stays at participating Marriott properties worldwide.
• Enterprise rental car discounts.
• Complimentary lunch while working.
• Monthly team activities, quarterly manager outings, employee celebrations, and team competitions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED