CONFERENCE SERVICES ATTENDANT (FULL TIME)

Compass Group•New York, NY
•$21 - $23•Onsite

About The Position

The Conference Services Attendant ensures meeting rooms and public areas are maintained to a high professional standard and that meeting requirements are met before each meeting begins. The role involves setting up and refreshing conference rooms, assisting clients and visitors, coordinating with colleagues and service partners, maintaining supplies, and providing basic audiovisual support as needed. The position is full-time, Monday through Friday, with hours that may vary. It is located at HSBC, 66 Hudson Boulevard East, 5th Floor, New York, NY.

Requirements

  • No previous experience is required.
  • Ability to lift up to 50 pounds.
  • Working knowledge of Microsoft Office products.
  • Excellent written and verbal communication skills.
  • Excellent organizational and time-management skills.

Nice To Haves

  • Previous customer service or houseman/porter experience.

Responsibilities

  • Move and place tables, chairs, and supply linens for each conference center event.
  • Supply and set up items not included in the room, such as flipcharts, whiteboards, and screens.
  • Check that conference rooms have the required materials, including pens, pads, handouts, and event packages.
  • Refresh rooms between meetings.
  • Provide prompt and detailed service as scheduled by management or requested.
  • Communicate consistently by phone and email with clients, guests, team members, and support departments.
  • Assist clients and visitors throughout the building, including giving directions and escorting them to conference rooms.
  • Share updated information with co-workers and service partners.
  • Recommend appropriate room setups to planning managers and collaborate on solutions to unusual setup challenges.
  • Conduct weekly meeting-room inspections and contact the appropriate department when items need service.
  • Assist with basic audiovisual equipment as needed.
  • Maintain supply inventory and notify supervisors when additional supplies are needed.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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