Conference Services Attendant (Full And Part Time)

Compass Group•Mount Laurel, NJ
•Onsite

About The Position

The Conference Services Attendant ensures meeting rooms and public areas are maintained to a professional standard and that meeting requirements are ready before each meeting begins. The role serves clients and visitors, coordinates room setups and refreshes, communicates with clients and coworkers, and assists with basic audiovisual equipment as needed. Positions are available full-time and part-time at the TD Bank location in Mount Laurel, New Jersey, with Monday-through-Friday shifts scheduled between 6:00 AM and 7:00 PM. The fixed pay rate is $20.00 per hour.

Requirements

  • Previous customer service experience is required.
  • Ability to lift up to 50 pounds.
  • Working knowledge of Microsoft Office products.
  • Excellent written and verbal communication skills.
  • Excellent organizational and time management skills.

Nice To Haves

  • Previous corporate dining and hospitality experience is preferred.
  • Previous customer service or houseman/porter experience is preferred.

Responsibilities

  • Move and place tables, chairs, and supply linens for events in the conference center.
  • Set up items not included in the room, such as flipcharts, whiteboards, and screens.
  • Check conference rooms for readiness and ensure they have the proper materials, including pens, pads, handouts, and event packages.
  • Refresh rooms between meetings.
  • Provide prompt, detailed service as scheduled by management or requested.
  • Maintain phone and email communication with clients, guests, team members, and support departments.
  • Assist clients and visitors throughout the building, including providing directions and escorting them to conference rooms.
  • Share updated information with coworkers and service partners.
  • Recommend appropriate room setups to planning managers and collaborate on solutions for unique setup challenges.
  • Conduct weekly meeting-room inspections and contact the appropriate department when items require service.
  • Assist with basic audiovisual equipment as needed.
  • Maintain supply inventory and notify supervisors when additional supplies are needed.
  • Perform other duties as assigned.
  • Follow company policies and safety procedures, including applicable glove use, wearing slip-resistant shoes, and using proper lifting techniques.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
  • Full-time positions also offer medical, dental, vision, life and AD&D insurance, disability insurance, commuter benefits, an Employee Assistance Program, and Flexible Spending Accounts (FSAs).
  • Associates may be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws.
  • Employee Referral Bonus
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