CONFERENCE SERVICES ATTENDANT (FULL AND PART TIME)

Compass Group•Mount Laurel Township, NJ
•Onsite

About The Position

Restaurant Associates, part of Compass Group, is hiring full-time and part-time Conference Services Attendants at TD Bank in Mount Laurel, New Jersey. The attendant ensures meeting rooms and public areas are maintained to a professional standard and that meeting requirements are met before each meeting begins. The role involves preparing and refreshing conference rooms, providing service to clients and visitors, communicating with clients and colleagues, and helping with basic audiovisual equipment as needed. The stated pay rate is $20.00 per hour.

Requirements

  • Previous customer service experience is required.
  • Ability to lift up to 50 pounds.
  • Working knowledge of Microsoft Office products.
  • Excellent written and verbal communication skills.
  • Excellent organizational and time management skills.
  • Follow company policies and procedures, including use of specified protective gloves, slip-resistant shoes, and proper lifting techniques.

Nice To Haves

  • Previous corporate dining and hospitality experience is preferred.
  • Previous customer service or houseman/porter experience is preferred.

Responsibilities

  • Move and place tables, chairs, and supply linens for conference center events.
  • Supply and set up items such as flipcharts, whiteboards, and screens.
  • Check that rooms are ready and equipped with required materials, including pens, pads, handouts, and event packages.
  • Refresh rooms between meetings.
  • Provide prompt, detailed service as scheduled by management or requested.
  • Maintain phone and email communication with clients, guests, team members, and support departments.
  • Assist clients and visitors throughout the building, provide directions, and escort them to conference rooms.
  • Communicate with coworkers and service partners to share updated information.
  • Recommend appropriate room setups to planning managers and collaborate on solutions to unusual setup challenges.
  • Conduct weekly inspections of meeting rooms and contact the appropriate department when items require service.
  • Assist with basic audiovisual equipment as needed.
  • Maintain supply inventory and notify supervisors when additional supplies are needed.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
  • Associates may be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws.
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