Concierge

Cogir Management, USA • Denver, CO

1d

About The Position

The Concierge provides front desk coverage and exceptional customer service at a senior living community, serving as the first point of contact for residents, families, visitors, guests, and vendors. The role helps create a welcoming and supportive environment, addresses inquiries, coordinates resident services, and maintains efficient front desk operations. The listed schedule is Saturday, 6:00 a.m. to 2:00 p.m.

Requirements

• High school diploma or equivalent.
• At least 6–12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting.
• Working knowledge of computer systems, including Word, Excel, and Outlook.
• Patience and willingness to assist residents, visitors, and team members.
• Friendly, assertive, professional, outgoing, multitasked, and organized.
• Excellent communication skills.
• Availability to work flexible shifts, including weekends and holidays.
• Ability to maintain confidentiality and adhere to ethical standards.

Responsibilities

• Answer a multi-line telephone and direct calls and inquiries as needed.
• Greet families, residents, guests, and vendors.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, including data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and escalate issues to management when necessary.
• Complete work order requests.

Benefits

• Competitive wages
• Training and growth opportunities
• Early access to paycheck
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid vacation
• Paid holidays
• Paid sick leave
• 401(k) with company match
• Free meals at work
• Employee Assistance Program
• Employee referral program

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED