Concierge

Life Care Services • Chicago, IL

10d • $20 - $21

About The Position

The Concierge serves as a hospitality-driven professional and trusted point of connection for residents at The Clare, providing exceptional service and personalized support. The role assesses resident needs, responds to a wide variety of requests, offers thoughtful recommendations, and ensures interactions reflect professionalism and care. The Concierge balances multiple priorities in a fast-paced luxury setting while maintaining composure, accuracy, and a welcoming, seamless experience.

As part of daily community operations, the Concierge coordinates transportation services, manages deliveries and communications, maintains current knowledge of local attractions and events, and supports front desk and business center coverage as needed.

Requirements

• High school diploma or GED required.
• Minimum of 1 year of receptionist or concierge experience.
• At least 1 year of general office or administrative experience.
• Excellent telephone and in-person communication skills.

Responsibilities

• Deliver exceptional hospitality, assist with resident inquiries, and provide accurate, timely recommendations.
• Coordinate resident transportation services, including scheduling, dispatching, and ensuring accurate billing.
• Manage incoming and outgoing packages, mail, messages, deliveries, and luggage.
• Maintain updated local information and assist residents with tickets, reservations, and curated suggestions.
• Use community software to document services and ensure proper billing.
• Support Business Center and lobby operations as needed.

What This Job Offers

• Education Level: High school or GED