Concierge
Associa•Columbus, OH
•$16 - $17•Onsite
About The Position
The Concierge is a highly visible point of contact for residents, guests, and visitors in a high-rise residential community. The role provides customer service, answers questions and requests, supports front desk operations, and helps create a welcoming environment. The ideal candidate is personable, organized, attentive to detail, and comfortable interacting with residents and guests throughout the shift.
Requirements
- High school diploma or GED required.
- Proficiency with Microsoft Office, including Word, Excel, and Outlook.
- Strong verbal, written, telephone, and interpersonal communication skills.
- Excellent customer service skills.
- Professional appearance and demeanor.
- Self-motivated, proactive, and dependable.
- Strong attention to detail and organizational skills.
- Ability to manage time and prioritize tasks effectively.
- Ability to work independently while also contributing as part of a team.
Nice To Haves
- 1–3 years of customer service, concierge, hospitality, front desk, or closely related experience preferred.
Responsibilities
- Welcome residents, guests, visitors, and vendors in a professional and friendly manner.
- Provide exceptional customer service and respond to resident and guest questions.
- Assist residents with general information and directions.
- Create and manage reservations for community amenities.
- Receive and assist with resident packages and deliveries.
- Assist with services such as resident dry-cleaning pickup and drop-off.
- Perform administrative tasks in support of community operations.
- Maintain a professional and welcoming front desk environment.
- Communicate resident or building concerns to the appropriate team member.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
