Concierge

Classic Residence Management LP•Naples, FL
•$17 - $20•Onsite

About The Position

Vi at Bentley Village is seeking a Concierge to join its resident services team. The Concierge welcomes and directs residents and guests, answers residents’ questions, addresses simple resident needs, monitors emergency response and other community systems, and receives and directs incoming calls. This is a PRN position, with a Saturday shift from 7:30 a.m. to 7:00 p.m. and additional coverage as needed for time off.

Requirements

  • Current CPR and First Aid certifications, or willingness and ability to become certified.
  • Excellent oral communication skills, including a clear speaking voice.
  • Excellent organizational skills and ability to manage multiple tasks.
  • Ability to handle stress and act responsibly with good judgment in an emergency.
  • Ability to use a resident- and customer-focused approach to problem solving.
  • Compliance with Florida’s Care Provider Background Screening process.

Nice To Haves

  • Prior experience in a customer service environment is preferred.

Responsibilities

  • Welcome and direct residents and guests of the community.
  • Answer residents’ questions and address simple resident needs.
  • Monitor the emergency response and other community systems.
  • Receive and direct all incoming calls.

Benefits

  • Competitive pay
  • Exceptional benefits
  • Generous paid time off, accruing from day one
  • 401(k) with company match
  • Paid maternity and paternity benefits
  • Award-winning training and development
  • Tuition reimbursement
  • Luxury work environment
  • Meaningful and rewarding work
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