Concierge - Part time

Sonida Senior Living•Richardson, TX

About The Position

The Concierge works at Wellington at Arapaho, a Sonida Senior Living community serving residents in an Independent Living and Assisted Living community. The role provides a welcoming and helpful front-desk experience for residents, visitors, and callers. It answers and routes telephone calls, greets and directs visitors, handles incoming mail and express deliveries, and resolves customer questions and concerns. The position is part-time.

Requirements

  • Enjoy providing exceptional customer service and care to senior residents.
  • Be a dependable and responsible member of the broader team.

Responsibilities

  • Answer telephone calls and direct callers to the appropriate individual.
  • Provide information such as the community address, directions, fax numbers, website, and related details.
  • Greet visitors and direct them around the community.
  • Receive, sort, and forward incoming mail.
  • Coordinate pickup and delivery of express mail services such as FedEx and UPS.
  • Resolve customer questions and concerns.

Benefits

  • Flexible scheduling
  • Company support for educational and learning opportunities
  • Paid referral programs for Team Member and Resident referrals
  • Medical, dental, vision, and life/disability insurance
  • 401(k) retirement savings plan with a discretionary company match determined annually based on company performance
  • Employee Assistance Program
  • Dependent Care and flexible spending accounts
  • Paid time off available from day one
  • Paid training
  • Competitive wage/salary
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