Concierge

Monarch Communities•Englishtown, NJ
•$16 - $17

About The Position

The Concierge creates a positive first impression for everyone entering the community. The role provides community information to inquiries in support of sales and marketing, responds to incoming calls, and provides clerical support to all departments. This is a non-exempt, hourly, part-time position scheduled Fridays and Saturdays from 8:00 a.m. to 4:00 p.m. It reports to the Business Operations Director.

Requirements

  • High school diploma preferred.
  • Strong interpersonal skills and ability to relate to people with a variety of personalities.
  • Experience working with the senior population.
  • Computer proficiency, including Microsoft Office (Windows, Outlook, and Excel), and ability to learn new applications.
  • Ability to perform the physical activities listed in the posting, including standing, walking, sitting, using fine and gross motor skills, reaching, balancing, stooping, kneeling, crouching, talking, hearing, and smelling.
  • Ability to lift or carry up to 25 pounds and use proper body mechanics.

Nice To Haves

  • High school diploma.

Responsibilities

  • Answer and screen incoming calls courteously and professionally.
  • Receive and process community mail.
  • Maintain and update logs of emergency phone numbers and resident emergency face sheets.
  • Monitor security alarms, the resident emergency call system, and front-door security.
  • Order and maintain appropriate office supplies.
  • Assist the Business Operations Director with assigned administrative tasks.
  • Participate in and attend scheduled in-service training.
  • Ensure compliance with federal, state, and local regulations and community policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Paid time off (PTO)
  • Flexible schedule
  • On-the-job training
  • Employee Assistance Program (EAP)
  • Free parking
  • Employee referral bonus
  • Resident referral bonus
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