Concierge

Sunrise Senior Living • Baton Rouge, LA

19d • $12 - $15

About The Position

As a Concierge at Sunrise Senior Living, you create the first impression of the community by welcoming residents, families, and visitors and helping provide a warm, safe, and organized experience. You serve as the face of the community and ensure interactions reflect Sunrise’s hospitality and service standards.

The role includes front desk and Bistro upkeep, call handling, visitor support, administrative work, and assistance with sales, move-ins, and recruitment. The pay range is 12.25–15.35; the posting does not specify a currency or pay period.

Requirements

• High school diploma or GED.
• Strong customer service and communication skills.
• Organization, excellent time management, and follow-through.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly and take accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and perform administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.
• Ensure interactions reflect Sunrise’s hospitality and service standards.

Benefits

• Medical, dental, vision, life, and disability plans.
• Retirement savings plans.
• Employee Assistance Program and discount program.
• Paid time off (PTO), sick time, and holiday pay.
• myFlexPay, allowing employees to get paid within hours of a shift.
• Tuition reimbursement.
• Sunrise may offer discretionary and/or non-discretionary bonuses, subject to position, plan/program availability, and required performance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED