Concierge

Southwoods Health • Boardman, OH

88d • Onsite

About The Position

Southwoods Health is seeking a professional Concierge to serve as a vital liaison between patients, their families, and our clinical staff. In this role, you will provide real-time patient status updates, guide families through the facility, and ensure a warm, comfortable environment.

Requirements

• Strong communication and problem-solving skills.
• A consistently professional demeanor anchored by strong ethical and moral principles.
• Proficiency with computers and solid typing skills.

Nice To Haves

• Prior experience as a medical receptionist is preferred but not required.

Responsibilities

• Greet patients and families, assist them with the registration process, and escort them to appropriate waiting or clinical areas.
• Serve as the bridge between clerical and clinical personnel to keep families informed of procedure timelines or delays.
• Tend to special requests and maintain beverage, snack, and linen supplies in the waiting areas.
• Assist with medical receptionist duties as needed.
• Ensure all processes within the physician practice maintain compliance with relevant regulatory agencies (e.g., OSHA, ODH, BOP, TJC).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed