Concierge

Life Care Services•Woburn, MA

About The Position

The Delaney at The Vale is recruiting a hospitality-focused Concierge. The role is responsible for warmly and professionally meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers. The Concierge is the first person visitors see when they visit the community. This is a part-time opportunity scheduled for Saturdays from 7 a.m. to 3 p.m., with pay of $20–$24 per hour.

Requirements

  • High school diploma or GED.
  • Familiarity with Microsoft Office Suite products.
  • Excellent telephone communication skills.
  • Enthusiasm, compassion, and a passion for hospitality and senior engagement.

Responsibilities

  • Provide ongoing telephone coverage.
  • Resolve issues presented by residents, guests, vendors, and suppliers while meeting organizational objectives and ensuring individuals feel appropriately served.
  • Prevent difficult situations from escalating.
  • Accept delivery packages, record their receipt in a log book, and notify the recipient resident.
  • Prepare maintenance work orders requested by residents and staff.
  • Assist the Business Office Manager with projects and assignments.
  • Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner.

Benefits

  • 401k with employer matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Daily pay
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