Concierge

Sunrise Senior Living • Wayne, NJ

18d • $16 - $20

About The Position

The Concierge creates the first impression of Sunrise Senior Living by welcoming residents, families, visitors, and prospective families and helping provide a warm, safe, and organized community experience. The role serves as the face of the community and ensures interactions reflect Sunrise’s hospitality and service standards. The Concierge also supports Sales, recruitment, and administrative operations, including move-in preparation, appointment management, communications, and front-desk upkeep.

Requirements

• High school diploma or GED.
• Strong customer service and communication skills.
• Organization, excellent time management, and follow-through.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly and take accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, distribute mail, and maintain resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Benefits

• Medical, dental, vision, life, and disability plans.
• Retirement savings plans.
• Employee Assistance Program and discount program.
• Paid time off (PTO), sick time, and holiday pay.
• myFlexPay, which allows employees to get paid within hours of a shift.
• Tuition reimbursement.
• Sunrise may offer discretionary and/or non-discretionary bonuses, subject to position, program, and performance eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED